Associate Content Strategist

As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

GENERAL PURPOSE OF JOB

The Associate Content Strategist is responsible for the development of communication and strategic content for the Enterprise Sales team

KEY RESPONSIBILITIES

SCOPE

• Develop, oversee and execute content strategy and solutions that follow best practices and fulfill project requirements (business goals, customer goals, controls, deadlines)
• Employ standards of quality using creative direction and constructive critique
• Direct and build the structural design for client facing marketing collateral-pitch decks, sharable content (storytelling, narrative building, content flow, content design etc.,)
• Act as go-to expert for the sales organization for content development
• Leverage different kinds of data (research findings, analytics) to identify and solve client problems and integrate into client facing content modules/decks.
• Use and actively contribute to content systems (standards, voice and tone, messaging, and accessibility libraries)
• Present work and articulate strategy and content decisions to sales leadership
• Work with company-wide content design teams to improve UX and ensure consistency across channels and experiences

JOB REQUIREMENTS

Appropriate education and/or experience may be substituted on an equivalent basis

Education: Bachelor’s degree in relevant discipline, e.g. English, Journalism, Design or Marketing or certification from learning program and relevant work experience.

Experience: 4-6 years of experience in hands-on content development function

Knowledge, Skills & Abilities: 

• Self-directed in both planning and structuring the work, and executing on expected levels of quality
• Experience developing content work through all creative development cycles including discovery, concepting, creation, review rounds, final product
• Understanding of what goes into making compelling and engaging content for brand engagement across different product lines
• A business-minded creator that knows how to create product assets to help market and sell products
• Demonstrated understanding of how design connects with broader business value
• Stays informed on marketing, media, retail trends, innovations, and changes to help develop and inform content
• Experience collaborating with cross functional teams (in-store, direct mail, catalog, digital, creative, sales enablement teams) to develop and design applicable content
• Strong computer skills, including experience with Microsoft office Suite,  Google Suite or similar programs; advanced ability in adjacent skills such as User Research, Interaction Design, and Visual/UI Design
• Experience working with brand and copy standards, including style, voice and tone
• Mastery of the organizational navigation required for content compliance, including legal, marketing, sales team approvals where applicable
• Confident when presenting to executives
• Ability to shift between leader and supporter, depending on project requirements and team needs
• Conflict management skills to balance the needs of the internal customer with the solutions development while always maintaining a professional composure to ensure de-escalation
• Manage multiple deadlines in a fast-paced environment and quickly adapt to changing priorities.
• Professional maturity, emotional intelligence and empathy for internal customers, clients, and colleagues

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