Senior Delivery Lead | Regional Program Manager | PMO & Transformation Leader

I lead end-to-end regional business activities for a technology modernization program at Mondelez Southern Cone, supporting S/4HANA and O9 implementation. I coordinate local and regional stakeholders, implement rollout and go-live risk mitigation actions, and track program progress through dashboards, reports, critical success factors, and KPIs.

I also lead concurrent CRM implementations for financial-sector clients through N5, providing executive leadership and coaching to Delivery Managers and Project Managers. At Proguide, I designed an Agile Delivery Office, conducted Agile maturity assessments, and drove continuous improvement in delivery processes and Agile maturity models.

Led end-to-end implementation of FinTech digital products across six countries. Managed program teams, delivery planning, prioritization, dependency management, risk mitigation, and capacity planning.

Implemented SAFe and enterprise Agile practices, helping reduce time-to-market and deployment defects while improving delivery quality and cross-country execution.

Managed global software development teams delivering financial products. Led program execution and supported the implementation of the Scaled Agile Framework (SAFe).

Oversaw program financial management, P&L budgets, resource allocation, financial health, and reporting metrics for senior executive leadership.

Led data governance and customer engagement programs for MetLife across five countries, managing the full program lifecycle from planning through delivery.

Implemented Scaled Agile practices, coached teams on Agile best practices, and reported program health, progress, and outcomes to Board members and Vice Presidents.

Led a customer experience improvement portfolio across six countries, delivering 60 projects over 18 months. Managed end-to-end implementation across program teams and stakeholders.

Facilitated customer journey mapping workshops to align business requirements with IT capabilities and introduced Scrum practices across delivery teams.

Led end-to-end implementation of an Information Security Technology Program comprising more than 70 projects across six countries.

Coordinated strategy with business leaders and communicated program results, delivery status, and outcomes to senior management.

Managed SAP and MRP implementation initiatives.

Provided PMO and business management services for Volkswagen and Magna Automotive.

Managed a PMO portfolio with 107 Volkswagen projects in scope.

Managed the first full SAP implementation in a healthcare organization.

Master in Digital Transformation; in progress.