I am a customer service professional with experience providing remote support through chat, email, and WhatsApp.
I have experience in post-sales support, administrative routines, and maintaining service quality for customers.
I communicate clearly in writing and am comfortable using digital systems and online service platforms.
I am organized, disciplined, and able to work independently in a home office environment.
I also bring experience in administrative assistance, access control, and security operations.
I am seeking a fully remote role in customer service or remote support where I can contribute to efficient, customer-focused service.
Provided remote customer service through chat, email, and WhatsApp for approximately one year and six months.
Supported customers through written communication channels while maintaining organization, responsiveness, and service quality.
Worked in post-sales customer support, assisting customers after purchase and addressing service-related requests.
Contributed to customer experience and service quality through clear communication and support processes.
Performed administrative assistance duties for a law firm over four years.
Supported administrative routines with organization, discipline, and attention to operational needs.
Worked as a security guard in a medical facility for four years and four months.
Supported access control, security routines, and a safe environment for facility users and staff.
Worked as a school security guard for two years.
Performed security and access-control responsibilities to support a safe school environment.
High School Diploma, Ensino Médio Completo
High school education completed in Capanema, Pará, Brazil.
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