Jirah Ruth Fermin
Jirah Ruth Fermin

Customer Service | Client Relationship | Administration | Coordination

Actively looking · Member since 31 Jul 2025
Message
Location
Philippines
Desired salary
Unspecified
Work preference
Full Time
Experience level
Not set

About

Professional summary

Hi, my name is Ruth!

I have over 8 years of combined work experience in client facing roles, administration, and coordination for companies based in North America, Asia Pacific, and Dubai.

Skills

7 capabilities

Experience

Career history

Personal Assistant Private Employer

Provided light administrative and personal support such as managing calendar, scheduling appointments, drafting emails, monitoring communication platforms, and providing flights and accommodations options whenever on-site support was needed.

Center Coordinator Ketab Learning Center (Tutoring Club Dubai)

Managed the schedule of around 300 students while maintaining an ideal student-tutor ratio, collaborated with the Center Director and Academic Counselor, supported tutors, and managed day-to-day operations.

Verifications Specialist / Officer (Asia Pacific and Canada) Sterling Talent Solutions

Analyzed database for accuracy, conducted reference interviews, verified education and professional qualifications, and provided customer service.

Customer Service Representative C3 Customer Contact Channels

Handled high volume of inbound calls and provided customer service and support for T-Mobile USA.

Education

Learning history

Pulse Therapy and Learning Center

International Behavior Therapist and Applied Behavior Analysis Technician

University of Makati

Bachelor in Integrated Arts: Broadcast Arts, Magna Cum Laude

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