Customer Service | Client Relationship | Administration | Coordination
- Location
- Philippines
- Desired Salary
- Unspecified
- Work preference
- Full Time
- Links
- Not set
- Status
- Actively looking
- Field / Industry
- Admin & Virtual Assistant
About Me
Hi, my name is Ruth!
I have over 8 years of combined work experience in client facing roles, administration, and coordination for companies based in North America, Asia Pacific, and Dubai.
Skills
Problem SolvingCustomer ServiceTime ManagementData AnalysisLeadershipQuality AssuranceClient Relationship Management
Education
International Behavior Therapist and Applied Behavior Analysis Technician
Bachelor in Integrated Arts: Broadcast Arts, Magna Cum Laude
Experience
Provided light administrative and personal support such as managing calendar, scheduling appointments, drafting emails, monitoring communication platforms, and providing flights and accommodations options whenever on-site support was needed.
Managed the schedule of around 300 students while maintaining an ideal student-tutor ratio, collaborated with the Center Director and Academic Counselor, supported tutors, and managed day-to-day operations.
Analyzed database for accuracy, conducted reference interviews, verified education and professional qualifications, and provided customer service.
Handled high volume of inbound calls and provided customer service and support for T-Mobile USA.