Customer Service Online Gaming Platform
Provided customer support, resolved user inquiries, handled back-end platform checks, approved withdrawal requests, and supported account security and payment issue resolution.
I am a procurement and customer service professional with four years of experience in procurement processes, supplier negotiation, cost analysis, and strategic decision support.
I manage the acquisition cycle from supplier research and qualification to purchase order preparation, contract formalization, and delivery tracking.
My background includes market research, supply chain risk assessment, records management, and invoice review to help ensure accuracy and operational efficiency.
I also have experience in cost-benefit analysis, marginal analysis, feasibility studies, and contribution margin assessment, with a strong focus on optimizing resources and improving profitability.
In addition to procurement, I have worked in customer support for an online gaming platform, where I handled user inquiries, withdrawal approvals, account security issues, and payment-related cases.
I am an analytical, data-driven, and results-oriented professional who values clear communication, teamwork, and practical problem solving.
Provided customer support, resolved user inquiries, handled back-end platform checks, approved withdrawal requests, and supported account security and payment issue resolution.
Created purchase orders, conducted market research, managed supplier records, analyzed invoices, coordinated with legal teams, and performed cost and feasibility analyses.
Taught English to students from beginner to advanced levels, developed teaching methodologies, provided feedback, and supported language development.
High School, Physical and Biological Sciences
Completed secondary education in Physical and Biological Sciences in Windhoek, Namibia.
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.