I am a results-driven Project Manager with more than 15 years of experience leading IT project delivery, PMO governance, digital transformation, and enterprise operational initiatives. I manage end-to-end delivery across Agile, Waterfall, and hybrid methodologies.
I have led over 100 IT projects, system upgrades, releases, and automation initiatives, with a focus on delivering work on time, within scope, and within budget. My experience includes the full SDLC, from requirements and solution design through development, testing, deployment, and production support.
I specialize in PMO governance, program management, stakeholder engagement, risk management, financial tracking, resource planning, and executive communication. I work effectively with cross-functional and globally distributed teams in complex matrix organizations.
My domain experience includes IT service management, ITIL-aligned operations, financial platforms such as payroll and treasury systems, cloud migration, and enterprise support. I have led incident, problem, change, service request, major incident, and continual service improvement processes.
I am passionate about process optimization, automation, Lean transformation, and using data-driven insights to improve service performance and business outcomes. I hold certifications in Lean Six Sigma, Microsoft Azure, ITIL, and FinOps, and bring a practical, governance-focused approach to technology delivery.
