Headquarters
Mountain View, California, United States
Date founded
2013
Phone number
(888) 688-9296

About Us

BetterHelp is the largest online therapy provider, founded in 2013 to remove traditional barriers and make mental health care accessible to everyone. It connects users with licensed, board-accredited therapists through web-based platforms, facilitating millions of video sessions, voice calls, chats, and messages every month. The service specializes in various counseling areas including couples therapy, teen counseling, pride counseling, faith counseling, and support for first responders and frontline workers.

The company serves a broad clientele including employers, schools, non-profits, cities, and communities, aiming to democratize access to behavioral health services. BetterHelp operates primarily through an easy-to-use online portal that supports direct-to-consumer access, enabling therapy via video, phone, and text communication.

Headquartered at 990 Villa Street, Mountain View, California, BetterHelp employs between 1,001 and 5,000 people and reported revenues in the range of $5 million to $20 million. It was acquired by Teladoc in 2016, further expanding its reach and resources in the telehealth and digital health sectors.

BetterHelp emphasizes mental wellness and is committed to providing confidential, convenient, and affordable therapy options that fit individual lifestyles. The extensive network of over 30,000 licensed therapists has collectively helped millions of people worldwide, reflecting its substantial role in transforming mental health care.

The company’s leadership includes CEO Fernando Madeira and CFO Christian Herm, who guide its growth and strategic direction. BetterHelp’s mission centers on making therapy simple and accessible for anyone, anywhere, reflecting its foundational goal to enhance mental health through technology and compassionate care.

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Current Jobs

    • BetterHelp
    • Full Time
    USD 115k-145k/yearly

    Who are we and why should you join us?BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000…

    • BetterHelp
    • Contract
    USD 65k-95k/yearly

    Who are we and why should you join us?We help people change their lives. BetterHelp is the world’s largest online therapy service. We set out on a mission to provide everyone with easy, affordable, and discreet access to professional counseling: anytime, anywhere. To date, our network of over 30,000 licensed and accredited therapists has assisted…

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FAQ

Where is BetterHelp headquarters?

BetterHelp headquarters is located at Mountain View, California, United States.

When was BetterHelp founded?

BetterHelp was founded in 2013.

What is BetterHelp's core business?

BetterHelp is a company in the Mental Health Care industry.

What is BetterHelp's phone number?

You can contact BetterHelp by phone at (888) 688-9296.
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