Sales Executive & Customer Service Agent
- Location
- Sweden
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Links
- —
- Language skills
- Arabic, English, Swedish
- Available for Hire
- Yes
About me
Highly accomplished sales and customer service professional with a proven track record of success in exceeding sales targets and delivering exceptional customer experiences.
I possess a blend of sales and customer service expertise that enables me to effectively connect with potential customers, build lasting relationships, and drive business growth. My passion for customer satisfaction and my ability to identify and solve customer needs have made me a valuable asset to my previous employers. I am confident in my ability to contribute my skills and experience to your organization and help you achieve your business goals.
Professional area
Education
- 2015-2018 Bachelors Degree in Computing with Business studies @ Arab Open University
Experience
- 2020-2023 Sales Executive @ Water Index SAL
-Proven track record of success in generating new leads and closing deals.
-Targeting goals with an increase of 15% in sales within 1 year.
-Demonstrate a deep understanding of customer needs and preferences, utilizing these insights to develop innovative product offerings that meet evolving market demands.
-Proactively monitor and manage product sales performance, implementing strategic initiatives to drive revenue growth and market share expansion
- 01/2019 - 10/2021 Customer Service Agent @ Gruponoa International ltd
Worked on several projects:
-Swedish taxi company, handling both inbound and outbound calls to resolve issues of customer drivers, apply for bookings and refunds, and resolve conflicts between drivers and customers.
-Toll Fees Collection Service, handling inbound calls only to help customers with paying their invoices or issuing complaints.
-Medical Arabic/English tester for applying interpreters.
- 08/2023-11/2023 B2B and B2B sales @ EPSI DC
It was a project-based job for 3 months only
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