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Customer Service

Location
Italy
Rate, USD
Not specified
Work schedule
Full Time, Part Time,
Language skills
English, French, Italian
Available for Hire
Yes
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About me

Kind and cooperative, excellent organizational skills
and attention to detail.
Multitasking is my forte.
I am capable of building effective and professional relationships
with customers and colleagues.
Experience using Calendar and Cloud systems, familiarity with Office Package.




Education

2013-2018 Diploma @ Liceo Linguistico Ettore Majorana
in progress Degree in Communications @ Università di Roma Tre

Experience

2022-2023 Customer service @ Il Borro Relais&Chateaux

My responsibilities were:

– responding to customer inquiries via email and in person, maintaining high levels of professionalism and patience.

– provide accurate and creative solutions to issues to ensure customer satisfaction.

-effectively communicate with other departements of the resort , contributing to a positive, supportive team environment.

-continually update knowledge of our products and services to provide accurate information to customers.

-track and report customer feedback.


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