Banking Operations
- Location
- Cyprus
- Rate, USD
- Not specified
- Work schedule
- Part Time,
- Language skills
- English
- Available for Hire
- Yes
About me
Financial Services professional with over 20 years experience in the cards issuing and acquiring sector. A wealth of operations management experience in customer service, complaint handling, relationship management and business change.
Skills
Administrative DutiesBankingChat and Email SupportClient Relationship ManagementCommunication skillsComplianceComputer literacyCustomer ServiceCustomer SupportData ProtectionDatabase ManagementDecision MakingDetail-orientedEmail ManagementExcellent Communication skillsFast learnerFlexibilityKYCLeadershipMeta Business SuiteMicrosoft OfficeNegotiatingOperations ManagementOrganizational SkillsPeople ManagementPerformance ManagementSelf MotivatedStrong CommunicationTeam ManagementTeam Player
Education
- 1986 to 1981 GCSE’s @ Shoeburyness Comprehensive
Experience
- February 1997 to July 2017 Card Issuing & Acquiring @ The Royal Bank of Scotland Group
Various roles held:
Operations Manager
Account Executive
Business Change Manager
Team Manager
Call Centre Advisor- January 2018 to date Administration Assistant @ Handpainted Cyprus
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