Learning and Development Leader

• Directed Thompson Creek’s strategic plan for performance and development
• Supervised team of Training Specialists who manage the Sales, Customer Success, and Project Manager training
• Set up and managed TC’s Learning Management System (LMS365)
• Lead the design, development, and implementation of training plans, courses, job-specific certification, and assessments
• Developed and facilitated Thompson Creek Leadership Academy 10 course program
• Conducts Needs Analysis and offers training and non-training solutions

• Professional trainer development
• Custom training design and development
• Leadership development and delivery
• Training Needs Analysis consulting
• Professional Facilitation – Instructor-led, virtual
• Supervisor skills, Manager Development Certification

• Responsible for L&D for 30,000 associates and managers in 150+ locations
• Lead team of learning and development professionals and consultants.
• Applied proven Training Needs Analysis methods to identify and prioritize training and non-training solutions aligned with business goals.
Impacted company cost of sales, labor optimization, and sales goals with Cost and Product Management, Labor Optimization and Creating Financial Value curriculum for Managers.

Equipped new-hire hourly, Managers, and Director-level with skills training (Food Safety, Loss Prevention, Hospitality, Safety, and more).
Provided Operations leaders with Leadership development (Leading a Winning Team, Communication, and Retention).
• Designed Manager in Training hybrid instructor-led/eLearning program.
Lead internal staff and consultants through the Task Analysis, SME review, and story-boarding phase of Articulate-based curriculum.
Managed a cadre of hundreds of Designated Trainers and conducted Train-the-Trainer sessions. Facilitated ILT.