Hire a Remote Senior VA | Lead Gen & Project Management Pro from Philippines

About me

I am a versatile Virtual Assistant with expertise in template creation, lead generation, email management, business development, and project management. My skill set is backed by years of dedication and hands-on experience in efficiently supporting e-commerce, customer service, and operational processes.

My ability to design and customize templates enables my clients to communicate consistently and professionally, whether for customer support, marketing, or internal reporting. In lead generation, I use a strategic, data-driven approach to identify and qualify high-potential prospects, ensuring alignment with business goals. My strong focus on email management and support has equipped me with the tools and processes to streamline communication, prioritize inquiries, and enhance customer satisfaction—all while maintaining inbox organization for smooth workflows.

In business development, I have a proven track record of identifying growth opportunities and nurturing partnerships that align with the organization’s strategic goals. My project management background ensures that I can coordinate tasks, track progress, and manage deadlines effectively to keep projects on course and completed to the highest standard.

In addition to these skills, I bring over four years of BPO experience, during which I built a reputation for consistency, efficiency, and a high standard of quality. I have maintained top-tier performance scores and earned promotions for my commitment and adaptability. In 2020, I successfully transitioned to a full-time virtual assistant role, leveraging my adaptability and resilience to meet client needs during the challenging times of the pandemic. My background in customer service, technical support, and operations, combined with my BPO accomplishments, make me a reliable and resourceful addition to any team.

I am confident that my well-rounded expertise, attention to detail, and commitment to quality can contribute significantly to driving your organization forward.

Professional area

Admin & Virtual Assistant Customer Support Marketing Sales Writing & Content Creation

Skills

A/B Testing Administrative Tasks B2B Business Development Campaign Management Canva Cold Calls Customer and Client Support Data Entry Editing Email Campaign Email Management Email Marketing Lead Generation Microsoft Excel Project Management

Education

June 2013 - May 2018 Bachelor of Arts in Political Science @ Saint Louis University

Experience

June 2024 - present Business Development Manager @ The Infinity Pack & Leo Solve

Specializing in lead generation, email marketing, and project management, I manage end-to-end email campaigns to drive business growth.

My role involves planning email campaigns, purchasing domains, and acquiring targeted leads. I set up email-sending tools and oversee the warming up of email accounts. During this phase, I design customized email campaign templates tailored to the business or target market. Once the warm-up process is complete, I launch email campaigns, incorporating A/B testing and monitoring detailed analytics to optimize performance. I gradually scale email volumes to protect domain health and maintain email reputation.

I track engaged leads, handle inquiries, and respond to quote requests. Additionally, I create brochures and portfolios to present to potential clients. By analyzing campaign strategies, reviewing leads, and acquiring new ones aligned with our target market, I ensure effective targeting.

To keep my employer informed, I compile campaign performance reports with graphs and insights, providing a clear overview of progress. I also handle ad hoc tasks and requests to support the success of our campaigns and overall business goals.

March 2024 - June 2024 Email Specialist @ Chesapeake Pallets

Part-Time @ Chesapeake Pallets

Managed the Smartlead inbox and monitored email campaigns to ensure smooth execution.

Designed email templates informed by analytics to enhance engagement and campaign performance.

Optimized campaign management and strategies to drive higher interaction rates.
Developed and implemented lead generation strategies, consistently securing 8–10 qualified leads monthly.

January 2024 - March 2024 Email Manager @ Gympire

Part-Time @ Gympire

Managed email accounts and executed email outreach for clients, ensuring timely and professional responses.

Developed and implemented email campaign strategies to help secure leads and enhance engagement.

Advised on and facilitated the setup of multiple email accounts to optimize email marketing efforts.

January 2022-January 2024 Executive Assistant @ Justswim Singapore

Managed the employer’s WhatsApp account daily to monitor incoming messages, handle inquiries, and coordinate swimming lesson sign-ups.

Tracked leads using a CRM system tailored to the employer’s needs.

Designed and launched advertisements for Facebook, Instagram, and Google Ads to drive engagement and enrollment.

Submitted blog post ideas to enhance website content and boost online presence.

Played a key role in transforming the lead engagement strategy, significantly improving conversion rates.

Handled invoicing, refunds, and the monitoring of incoming and outgoing payments.

Oversaw the scheduling of swimming coaches and the tracking of various classes to ensure smooth operations.

Achieved consistent revenue growth, increasing monthly earnings from $3,000–$5,000 SGD to over $15,000–$20,000 SGD, reflecting a 300%–400% revenue increase.

Consistently met or exceeded KPIs set by the employer.