Experienced and solutions-oriented Operations Specialist with 10+ years in optimizing operational efficiency, process improvement, and cross-functional collaboration across logistics, retail, telecommunications, and aviation. Skilled in developing and implementing training programs, fostering team productivity, and ensuring compliance with regulatory standards. Recognized for leveraging data analysis and strategic insights to streamline workflows, enhance customer satisfaction, and minimize inefficiencies. Known for a hands-on, people-focused approach that builds cohesive teams and supports effective operations aligned with business objectives.
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I am a serious person, and well organized.
Accomplished retail manager with over 7 years of management experience and a total of 18 years in the retail sector. Bilingual and proficient in diverse managerial roles, including finance, payroll, people management, HR tasks, administration, and recruitment.
Experience in various customer oriented positions.
I have been working in the field of marketing and sales for over 15 years, achieving significant successes in reaching the strategic goals of several companies I have worked with.
I have 4 years of experience in providing exceptional online chat support, specializing in resolving customer queries efficiently and ensuring a positive user experience. My skills include strong written communication, multitasking, and the ability to handle high-pressure situations while maintaining professionalism.
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