customer service representative
- Location
- China
- Rate, USD
- $8 / hour
- Work schedule
- Full Time, Contract, Part Time, Temporary,
- Links
- —
- Language skills
- Chinese, English
- Available for Hire
- Yes
About me
With years of experience as a Customer Service Representative, I specialize in providing bilingual (English and Mandarin) support across multiple channels, including WeChat, SMS, live chat, and email. My contributions focus on resolving technical issues step-by-step until fixed. These efforts consistently earned a perfect 5/5 customer satisfaction rating while supporting the organization’s growth goals.
Previously, I contributed years as a Research and Development Test Engineer at a Telecommunication firm.
My mission is to combine technical expertise and customer-first values to deliver exceptional customer service and support.
Professional area
Education
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Experience
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