Customer Service Advisor
- Location
- Portugal
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Links
- —
- Language skills
- Arabic, English, French, Portuguese, Spanish
- Available for Hire
- Yes
About me
I am David Martins, a dedicated Customer Service Advisor with a strong background in providing exceptional support to clients. My experience includes working as a site supervisor and quantity surveyor, where I honed my communication and organizational skills. I am fluent in multiple languages, including French, Portuguese, Spanish, and English, which allows me to connect with a diverse range of customers. After a serious road accident in 2024, I am motivated and ready to return to the workforce with resilience and a positive attitude. My goal is to leverage my skills in a dynamic environment where I can contribute to customer satisfaction and operational excellence. I am adaptable and patient, always striving to improve my professional aptitude and deliver the best service possible.
Professional area
Education
- 2012/2013 Professional Aptitude Certificate @ Professional Aptitude Certificate
Sciences and Technologies of the Tertiary Sector
Experience
- 01/10/2012 to 30/03/2013 Quantity Surveyor @ Spie Batignolles
Worked on construction projects, priced bill of quantities.
- 01/08/2019 to 31/12/2023 Apple Support Advisor @ Apple
Provided world-class customer service, troubleshooting and technical support for Apple products.
- 01/08/2018 to 01/07/2025 Private Language Tutor @ Particular
Provided private lessons to help clients reach B2 level in French and Portuguese.
- 10/2016 to 01/2018 Advertising Copywriter @ Armatis LC
Helped clients redact and publish advertising announcements.
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