Lead Medical Assistant
- Location
- United States
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Links
- —
- Language skills
- English
- Available for Hire
- Yes
About me
I am a dynamic Lead Medical Assistant with proven expertise in medical office administration at Dennis G Walker Family Clinic. Skilled in performance improvement and HIPAA compliance, I excel in training staff and enhancing patient care. My leadership and critical thinking abilities drive team success and ensure top-quality healthcare delivery. I have a strong background in managing patient interactions, overseeing administrative tasks, and ensuring compliance with healthcare regulations. My experience spans various roles in the medical field, where I have consistently demonstrated my ability to improve processes and enhance patient experiences. I am dedicated to maintaining high standards of care and fostering a collaborative environment among healthcare professionals.
Professional area
Education
- May 1997 Bachelor of Science in Leadership & Management @ Arizona State University
- January 1992 General Studies @ College of the Mainland
Experience
- Jul 2024 - Current Lead Medical Assistant @ Dennis G Walker Family Clinic
Assisted clinicians with in-office procedures, kept equipment ready for use, updated records in EHR system, oversaw patient check-in, educated patients, collected lab specimens, handled front desk responsibilities, trained new medical assistants, coordinated referrals, scheduled appointments, managed appointment calendars, ensured compliance with HIPAA.
- Jan 2022 - Jul 2024 Care Management Support Assistant 1 @ Centerwell Senior Primary Care
Scheduled appointments for providers, answered multiple phone lines, requested medication refills, scheduled follow-ups, monitored patient documents for compliance.
- Jan 2021 - Dec 2021 Medical Office Assistant @ Ochsner University Health Clinics
Scheduled appointments, assisted patients with medication refills, monitored patient information, checked in and out patients.
- Dec 2018 - Dec 2020 Recruiter/Staffing Coordinator @ Leading Healthcare of Louisiana
Developed business relationships, conducted interviews, ensured compliance with personnel requirements, conducted staff trainings, monitored staff performance.
- Oct 2009 - Aug 2017 Administrative Assistant @ Lake Charles Memorial Hospital
Provided administrative support, attended staff meetings, greeted visitors, maintained lists of providers and emergency room visits, performed additional duties as requested.
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