Virtual Executive Assistant & Customer Support Specialist

Hi! I’m based in the Philippines and I am a tech-savvy professional passionate about troubleshooting and supporting others. I thrive in helping clients resolve issues and improving internal workflows. I am always eager to learn new skills and support my team to achieve our goals. My experience spans customer support, technical troubleshooting, account management, and executive assistance.

I hold a Bachelor’s degree in Marketing Management from the University of St. La Salle, which I completed between 2011 and 2015. Throughout my career, I have worked in various roles, including customer support for a mobile gaming company, where I provided technical troubleshooting, account management, and collaborated with multiple departments. I also served as a Virtual Executive Assistant for a cybersecurity firm, managing scheduling, communication, and internal processes for attorneys and law firms.

My previous roles have equipped me with strong skills in problem-solving, technical support, communication, and project coordination. I am proficient with tools such as Intercom, Helpshift, Google Apps, Slack, Microsoft Office, LinkedIn Sales Navigator, and Zoom. I am dedicated to delivering high-quality support and ensuring smooth operations in every task I undertake.

I am enthusiastic about applying my skills in a dynamic environment where I can continue to grow and contribute effectively. My background in customer service, executive assistance, and technical troubleshooting makes me a versatile candidate ready to support organizational success.

Thank you for considering my profile. I look forward to the opportunity to bring my expertise to your team!