Experienced professional with a strong background in fleet management, logistics, operations, and front desk roles. Proven track record in customer service and guest relations, with excellent organizational and communication skills. Reliable, team-oriented, and solution-focused.
Archiving documents
Managing the database
Entering invoices
Creating reports, rental proformas
Customer contact
Data base administration
Responsible for the entire order processing
Independent checking of applications and invoices
Fast processing of complaints and claims
Creation of credit notes, invoices, documents
Processing telephone, online and personal reservations
Providing information and handing out information
brochures and leaflets
Checking guests in and out
Dealing with guest inquiries and problems
Cashier activities
Professional customer assistance, answering inquiries and
dealing with complaints
Coordination, agreement and implementation of tasks with
the line manager
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