Regional Operations Manager
- Location
- Indonesia
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Language skills
- Chinese, English, Indonesian, Japanese
- Available for Hire
- Yes
About me
Multi-lingual professional (Mandarin, English, Indonesian, Hokkien, Japanese-basic) with 8+ years of experience in regional operations, cross-border project management, and data-driven execution. Strong interest in Web3 and blockchain, with hands-on exposure to crypto trading, on-chain analysis, wallet tracking, and token bridging (ETH → Base, Abstract). Familiar with CEX (Binance, OKX, KuCoin) and DEX (Uniswap, 1inch, Hyperliquid). Proven ability to scale teams internationally, optimize processes, and deliver award-winning results in high-pressure environments. Seeking remote opportunities in Web3/crypto to combine operational expertise with blockchain passion.
Professional area
Education
- 2019 Bachelor of Information Technology @ Mikroskil University
GPA 3.38
- 2016 Certified Network Specialist Program (FCNS) @ Foresec Certified in Networking Security (FCNS)
Grade A
- 2020 HSK Level 5 Mandarin Certification @ Chinese Proficiency Test/HSK
Score 265
Experience
- Oct 2021 – Present Regional Operations Manager @ PT. Pegasus Honor Indonesia
Scaled company from 3 to 90+ staff across Jakarta, Bangkok, Manila; managed cross-border projects in multiple countries (Indonesia, Colombia, Mexico, the Philippines, Vietnam, Malaysia, Thailand, Pakistan, India, and China). Streamlined end-to-end production management from pre-production to post-production. Developed and executed comprehensive project timelines to optimize resource allocation and ensure adherence to strict deadlines. Cultivated and nurtured key client relationships, resulting in high client retention and repeat business. Standardized SOPs and reporting across 3 branches, improving efficiency and profitability. Led company to achieve “Top 3 Video Production Company” award (Indonesia & Philippines branches).
- Jul 2020 – Sep 2021 Restaurant Management & Regional Quality Control @ PT. Haidilao Indonesia Restaurants
Managed 85-member kitchen team; introduced data-driven reporting for inventory and marketing. Appointed Regional QC; conducted audits across branches, aligned China regulations with Indonesian context. Compiled required reports for submission to regional government and central authorities, ensuring full regulatory compliance. Facilitated regular meetings with third-party companies to adapt food safety regulations from China to suit Indonesian work environment. Awarded “Best Quality Controller Haidilao Regional Indonesia” (2021).
- Mar 2017 – Jun 2020 Finance & Logistics Lead @ PT. Tionghua Birdnest Indonesia
Rebuilt 3 years of financial records due to invalid data, achieving 95% accuracy in daily/weekly/monthly reports. Oversaw logistics (700kg monthly shipments), warehouse stock opname, and supervised 220 staff in production. Provided Mandarin translations for cross-border operations.
- Jul 2015 – Nov 2016 Division Head of Sales Data Analyst @ Orang Tua grup (OT)
Managed 4-person data analyst team across Sumatra and Batam. Improved data accuracy to 95%+, enabling faster strategic sales decisions. Awarded “Best Sales Data Analyst Division” multiple times in 2016.
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