Engineer - Customer support specialist
- Location
- Malaysia
- Rate, USD
- Not specified
- Work schedule
- Full Time, Contract,
- Language skills
- Arabic, English, Malay, German, Urdu
- Available for Hire
- Yes
About me
Ambitious Mechanical Engineer come customer support specialist with a strong passion for engineering and blockchain technology. I have a deep interest in foreign affairs and renewable energy systems, focusing on solutions to address upcoming global challenges. Throughout my academic journey at Curtin University Malaysia, I have been actively involved in various projects and leadership roles that have honed my technical and interpersonal skills.
I have co-organized and spoken at blockchain events, sharing insights on blockchain technology and its practical use cases. My engineering experience includes overseeing the construction of a dyeing unit and the installation of equipment as a trainee engineer in the textile sector. I have also contributed to research projects aimed at sustainable development, such as exploring solar power for Melbourne’s trams and designing low-cost mechanical devices using CAD.
Beyond academics and projects, I have held leadership positions such as President of the Pakistan Society at Curtin University Malaysia and served as an ambassador for the Curtin Tennis Club. I was honored as Best Delegate at the Borneo Model United Nations for my diplomatic representation.
My technical skills include proficiency in AutoCAD, Maple, Microsoft Office Suite, and Adobe Premiere Pro. I am also skilled in public speaking, critical thinking, teamwork, debating, leadership, adaptability, and persuasion. These skills complement my engineering background and enable me to work effectively in multidisciplinary teams.
I am fluent in English and Urdu, with elementary proficiency in German, Arabic, and Malay, and full professional proficiency in Punjabi. I am eager to apply my knowledge and skills in a challenging engineering role that allows me to contribute to innovative and sustainable solutions.
Professional area
Education
- 04/2017 - 11/2024 Bachelor of Mechanical Engineering @ Curtin University Malaysia
- 06/2014 - 08/2016 GCE Advanced A'Levels in Chemistry, Physics, Mathematics @ Lahore Lyceum School
Experience
- 10/2023 - 04/2024 Customer Support Executive @ TRG - Global
Customer Support Exec – Walmart U.S.
- 01/2022 - 09/2022 Customer Support Representative @ IBEX TRG
Served as a Customer Support Rep for Western Union – Global payments op
- 11/2020 - 05/2021 Trainee Engineer @ Shafi Group, MS Dye Tex
Worked as a Trainee Engineer in Textile sector; Oversaw construction of dyeing unit and installation of equipment
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