Customer service
- Location
- United States
- Rate, USD
- $18.00 / hour
- Work schedule
- Full Time,
- Links
- —
- Language skills
- English
- Available for Hire
- Yes
About me
I am a dedicated and compassionate customer service specialist with experience assisting clients who require help with any and all issues they may have. I have a strong commitment for satisfying customer needs. My work experience has taught me the importance of patience, empathy, and attention to detail in providing high-quality care.
In addition to my caregiving skills, I have held various customer service roles including server, hostess, receptionist, cashier, residential and commercial cleaning, security, professional driver, warehouse ( production, quality assurance, inventory, froklift, janitorial, managment) assistant manager as well as managment, debt collecting, automotive, reseptionest, remote work, data entry, photography, property management. i have experience in almost everything and still eager to learn more and expand my skills. These positions have helped me develop excellent communication and interpersonal skills, allowing me to effectively interact with clients, customers, and coworkers. I am comfortable working in fast-paced environments and handling multiple responsibilities simultaneously.
I have experience managing front desk duties such as scheduling appointments, handling payments, and maintaining records. My organizational skills have been honed through these roles, and I am proficient in using office technology to support administrative tasks. I am reliable, hardworking, and take pride in delivering excellent customer service.
Throughout my career, I have demonstrated the ability to work well both independently and as part of a team. I am adaptable and eager to learn new skills that will enhance my ability to contribute positively to any workplace. My background in food service has also equipped me with sales and upselling techniques, which I have applied to improve customer satisfaction and business outcomes.
Skills
Account ManagementAccountingAccounting CycleAdaptabilityAdminAnalytical SkillsAppointment SchedulingB2BBehavioral HealthBillingBookkeepingBudget ManagementChat and Email SupportClient Relationship ManagementClinic and HospitalCold CallsCommunicationComplianceComputer SoftwareConflict ResolutionCPR CertificationCustomer and Client SupportCustomer ServiceData EntryDebt CollectionsFinancial AccountingHelp DeskInside SalesLeadershipMedical Aid Administration
Education
- May 2008 to July 2008 G. E. D @ Southwestern Illinois College
- 2008 Certificate in Office Technology @ Southwestern Illinois College
Experience
- March 2018 to June 2019 Care Giver @ Continuum - Des Peres, MO
Helped older people with transfers, showers, laundry, assisted clients with mobility, transported residents to appointments, monitored medical data, vital signs, and nutritional requirements.
- January 2016 to December 2017 Server @ Denny's - Belleville, IL
- April 2015 to August 2016 Server @ Golden Corral Corporation - Collinsville, IL
- January 2014 to January 2016 Receptionist @ Allen's Auto Repair - East Saint Louis, IL
Made appointments, took payments, made bank deposits, prepared financial reports, faxed, copied, scanned documents, maintained records, handled cash and payments, scheduled appointments, answered phones, welcomed visitors.
- June 2014 to July 2015 Assist Manager/Customer Service @ Circle K - Saint Charles, MO
- April 2013 to October 2014 Server/Hostess @ IHOP - O'Fallon, IL
- January 2008 to September 2008 Cashier/Customer Service @ Wendy's - Swansea, IL
Worked at a fast pace taking orders, handling money, and resolving complaints.
- April 2007 to October 2007 Cashier/Cook @ Hardee's - Saint Charles, MO
- September 2006 to November 2006 Server/Cashier @ Sonic - Collinsville, IL
Up-sold menu items, resolved food/service issues, took and served orders, maintained cleanliness, communicated with co-workers and management, performed general maintenance duties.
- Jan 2019 / december 2024 Call center @ N. C. I. S
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