Personal Assistant

Filtered incoming phone calls and emails escalating only highest priority inquiries to executive leadership. Planned and supervised executive air travel, hotel accommodations and meeting agendas. Managed day-to-day clients’ needs, including appointments, errands and light housekeeping. Managed the personal shopping and house management needs for 3 different clients. Screened or answered email messages to support consistent and timely communication. Provided office-wide clerical support, answering phones, filing and relaying messages. Processed bills and invoices. Helped to maintain organized filing systems for digital and analog records.

Planned and supervised clients air travel, hotel accommodations and meeting agendas. Performed shopping, bill payment and mail management duties for client. Filtered incoming phone calls and emails escalating only highest priority inquiries. Managed day-to-day clients’ needs, including appointments, errands and light housekeeping. Documented payments and expenses to keep financial records current. Handled day-to-day needs and special projects with good multitasking and research skills. Completed assigned tasks with little or no supervision. Produced variety of written documents and materials using wide range of office software applications. Proofread legal documents, contracts and correspondence for legal matters. Legal Power of Attorney for client.

Maintained store safety and cleanliness. Demonstrated product knowledge and made personalized recommendations. Used POS system to complete sales and process transactions. Wrapped purchases and bagged merchandise. Greeted customers and assessed needs. Cross-trained in inventory management and assistant manager roles. Followed cash protection and fraud prevention strategies. Engaged customers to create positive experiences. Managed inventory and shipping paperwork. Resolved customer complaints and tracked goods. Restocked and merchandised store.

Managed household duties including cleaning, meal preparation, event planning, budgeting, and transportation. Provided caregiving for disabled father including medication administration, vital signs monitoring, companionship, and assistance with daily living activities. Maintained case notes and ensured HIPAA compliance. Assisted with clinical appointments and benefits explanations.

Built business from ground up. Created customer service culture. Met with clients to discuss products and services. Expanded market reach through social media and email marketing. Scheduled vehicle maintenance. Maintained shop organization and safety. Ordered and installed parts. Consulted with customers on repairs and costs. Managed inventory and paperwork. Maintained professionalism and customer service.

Built business from ground up. Presented company offerings to clients. Maintained industry knowledge. Focused on customer service and satisfaction. Closed contracts and renewed orders. Managed vendor relationships and supply chain. Scheduled and managed staff. Conducted performance reviews and handled disciplinary actions. Organized office and managed communications. Assisted visitors and callers. Managed complex calendars and logistics. Prioritized projects and assessed client needs. Maintained service truck and supplies. Estimated job costs and inspected roof systems.

Maintained health standards through cleaning high-traffic areas. Managed supply inventory. Handled upkeep jobs. Reported found items. Verified security of units. Cleaned and serviced equipment. Dusted and polished furniture. Inventoried rooms. Performed deep cleaning and window washing. Emptied wastebaskets. Managed front desk duties including reservations, check-in/out, guest services, payment processing, and resolving room issues.