I am a Systems Technician with solid training in hardware maintenance, network administration, technical support, and software management. I am skilled at implementing efficient technological solutions, ensuring the operability of IT infrastructures, and providing specialized user support. I am results-oriented, adaptable to dynamic environments, and experienced in collaborating with multidisciplinary teams.
Throughout my career, I have gained hands-on experience in preventive and corrective maintenance of computer equipment, CCTV configuration, Windows Server management, and printer maintenance. I have also worked with virtualization technologies such as VMware and VirtualBox, and have configured LAN and proxy network infrastructures.
I have provided remote technical support and home visits for general equipment diagnostics, ensuring timely and effective resolution of technical issues. Additionally, I have experience in web page programming and digital marketing, which complements my technical skills.
In my recent roles, I have coordinated with suppliers for printer maintenance, designed strategies for efficient use of printing devices, and configured authentication systems using PIN cards or corporate credentials. I have also specialized in networks, servers, and databases, providing remote assistance through various communication channels.
I am proficient in multiple operating systems including Windows, Linux, and macOS, and have knowledge of cloud computing platforms such as AWS and Azure. My soft skills include effective communication, logical thinking, teamwork, time management, and adaptability, which help me thrive in dynamic and collaborative work environments.
Preventive and corrective maintenance of computer equipment. CCTV configuration, Windows Server, printer maintenance. Web page programming and digital marketing. Use of VMware and VirtualBox; LAN and proxy network infrastructure configuration. Remote technical support.
Preventive and corrective maintenance of computer equipment. Formatting and software installation. IP configuration. Printer configuration and technical support. Installation of security cameras in businesses and companies. Remote technical support. Home visits for general equipment diagnostics. Configuration of access points or routers.
Design strategies for efficient use of printers and multifunction devices. Coordinate with suppliers for preventive and corrective maintenance. Configure authentication via PIN cards or corporate credentials.
Apply analysis techniques to identify root causes. Specialized in networks, servers, and databases. Maintain clear communication with users regarding resolution times. Provide remote assistance (phone, chat, email, web) to end users.
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