Business Generalist

Oversaw the cleanliness and sanitation of all areas of the building, including dining, merchandise, restroom and outdoor areas. Wiped down tabletops, bar surfaces, and benches. Cleaned windows and glass doors. Swept and mopped floors, and swept and picked up litter outside. Sanitized restroom facilities and performed light maintenance. Logged supply and maintenance needs. Assisted in setting up the banquet hall for events as needed.

Oversaw the Accounts Receivables for the college and managed the student store. Processed multiple forms of payment for tuition accounts, including cash, debit card, federal financial aid, employer reimbursements, and education vouchers. Assessed accounts for collections and referred them to appropriate agencies. Balanced ledgers for all student accounts using Jenzabar software. Created financial reports and analyzed data for fiscal projects. Cooperated with the financial aid team to allot grants and referred students to scholarships.

Ran register in the children’s department and oversaw Ship-to-Store orders. Processed payments from customers via cash, cards, and checks. Delivered online orders and handled returns/exchanges. Counted cash after closing with high accuracy and assisted in cash reconciliation. Followed proper procedures for returns and exchanges. Met online order sales goals and credit application targets weekly. Ensured cleanliness and usability of dressing rooms.

Handled cashiering, stocking, and caring for shop animals. Learned and utilized policies concerning sales and pet adoptions. Processed multiple forms of payment. Counted cash after each shift and restocked the till. Maintained cleanliness of sales floor and animal enclosures. Assisted shoppers with pet needs by suggesting foods, toys, and necessities. Ensured shelves were stocked, rotated, and maintained. Provided attention and socialization to adoptable pets.

Assisted Intensive Care Services manager with schedules and files. Met with clients for assessments and paperwork. Maintained spreadsheets and documents using Microsoft software. Typed at 58 words per minute with minimal errors. Filed documents electronically and hardcopy. Managed calendar of appointments. Oversaw completion of client applications and assessments. Prescreened applicants for program fit. Prepared, proofread, and formatted correspondence. Utilized multi-line phone systems, scanners, printers, and office equipment.