Marketing | IA Security & Governance

I have multiple years of experience in customer service, primarily within retail banking and retail hospitality sectors. Throughout my career, I have developed strong skills in managing teams, communicating effectively with suppliers, and maintaining accurate records of sales and losses. I am comfortable working with various systems and adapt quickly to new environments.

I have experience managing a cafeteria where I was responsible for training staff, coordinating with suppliers, and overseeing daily operations. Additionally, I briefly ran a clothing brand where I handled marketing, sourcing materials, and creating designs, which enhanced my entrepreneurial and creative skills.

Currently, I work at Campuskey as Front of House during after-hours, where I continue to build on my customer service expertise. Previously, I worked at Nedbank as a multi-functional teller, where I assisted clients with account queries, deposits, withdrawals, and balance checks, while ensuring compliance with financial protocols and confidentiality.

I also managed Kabelo’s Cafe as Manager of Community & Communication, where I kept residents informed about maintenance, safety rules, and social events. I supported resident engagement activities and represented the accommodation brand’s culture and standards. My role required operational coordination, conflict resolution, empathy, and teamwork.

I am certified in PrivacyOps, IA Security & Governance, and Data Security Posture Management. My technical skills include Excel, research, GitHub, risk assessment, data labelling, HTML & CSS, and no-code automation using make.com. I am eager to leverage my diverse background in marketing and security governance to contribute effectively to future roles.