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Virtual Assistant & Remote Operations Specialist

Location
Nigeria
Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English
Available for Hire
Yes
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About me

I am a reliable and organised Virtual Assistant with around two years of experience supporting property operations, client communication, and remote administrative tasks. I specialise in short-term rental management, guest messaging, bookings, and day-to-day coordination. I am comfortable working independently with regular check-ins, keeping everything clear, organised, and consistent for both guests and the team.

In my current role as a Virtual Assistant for Property Operations, I support the day-to-day running of multiple short-term rental properties, ensuring operations are organised and efficient. I handle guest enquiries, respond to messages, and assist with booking-related questions. I also coordinate with cleaners and assist with basic maintenance follow-ups to ensure properties are guest-ready. Maintaining clear booking records and updates using tools like Google Sheets and Hostaway is a key part of my responsibilities.

As a Virtual Assistant providing Administrative Support, I manage emails, organise information, and support daily operations for remote clients. I keep systems structured by updating documents, tracking tasks, and ensuring nothing is missed. Supporting client communication with a professional and clear tone across all channels is something I prioritise. Additionally, I maintain organised digital filing systems across Google Drive and Google Docs.

Previously, I worked as an Affiliate Marketer where I managed digital content and communication across social media platforms. I engaged with potential customers, responded to enquiries, and built an online audience. Tracking performance metrics and maintaining organised records helped me improve consistency in this role.

I am consistent, responsive, and easy to work with. I take full responsibility for my tasks and make sure things are handled properly. I thrive in roles that require regular check-ins and smooth background operations. I am fluent in English and a native speaker of Igbo, which helps me communicate effectively in diverse environments.

I hold a Bachelor’s Degree in Business Administration from Delta State University (DELSU), Nigeria, graduated in 2023. I have also earned certifications including Virtual Assistant Certification from ALX Africa and In-Demand IT Skills Training from the Digital Witch Support Community.




Education

Graduated 2023 Bachelor of Business Administration @ Delta State University (DELSU)

Experience

2024 – Present Virtual Assistant — Property Operations @ UK-Based Portfolio

Support the day-to-day running of multiple short-term rental properties, keeping operations organised. Handle guest enquiries, respond to messages, and assist with booking-related questions. Coordinate with cleaners and assist with basic maintenance follow-ups to ensure properties are guest-ready. Maintain clear booking records and updates using Google Sheets and Hostaway. Check in regularly throughout the day to stay on top of communication and flag urgent issues.

2024 – Present Virtual Assistant — Administrative Support @ Remote Clients

Manage emails, organise information, and support daily operations for remote clients. Keep systems structured by updating documents, tracking tasks, and ensuring nothing is missed. Support client communication with a professional and clear tone across all channels. Maintain organised digital filing systems across Google Drive and Google Docs.

Feb 2023 – Jun 2024 Affiliate Marketer @ Self-Employed

Managed digital content and communication across social media platforms. Engaged with potential customers, responded to enquiries, and built an online audience. Tracked performance metrics and maintained organised records to improve consistency.


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