Accounts & Administrative Officer

I am a results-oriented professional with 4 years of experience providing seamless administrative, financial, and customer support across multiple industries. I am skilled in Microsoft Office, Pastel Evolution, and QuickBooks, with a proven ability to optimize workflows, enhance accuracy, and drive operational efficiency in dynamic business settings. I am known for being resourceful, detail-focused, and highly adaptable, ready to contribute to global teams in both remote and on-site environments.

In my current role as an Administrative Officer at AWOCET Property Ltd., I coordinate order confirmations via email, enhancing communication flow between departments and clients. I maintain meticulous digital and physical filing systems, improving document retrieval efficiency by 30%. I conduct monthly stock takes using Pastel Sage Evolution, reducing inventory discrepancies by 15%. I also identify and resolve customer issues efficiently and provide clear and accurate information about products, services, pricing, and availability.

Previously, as an Accounts & Admin Assistant at Fine Brands, I negotiated payment plans and resolved conflicts to minimize uncollected debt and maximize cash flow by 85%. I captured and reconciled local and foreign supplier invoices, ensuring 100% financial accuracy and timely payments. I collaborated with the invoicing department and reconciled the cash sales account with a 100% match to the cash account to address any discrepancies. I maintained high monthly collections rates through effective client outreach and resolution strategies.

I have also led a sponsored charity walk to raise funds for the community, demonstrating my commitment to social causes and leadership skills. My educational background includes an Advanced Diploma in AAT and a course in Accounting Fundamentals and Professional Ethics from the Corporate Finance Institute.

I am fluent in English, Setswana, and North Ndebele, which enables me to communicate effectively in diverse environments. I am passionate about traveling, reading, cooking, and watching television, which help me maintain a balanced and enriched lifestyle.

I am eager to bring my skills in administrative support, financial management, and customer service to a dynamic organization where I can continue to grow and contribute meaningfully.