Inside Sales Manager

I have a diverse background combining sales, information technology, and customer service, which has allowed me to develop a broad and adaptable skill set. Throughout my career, I have consistently met and exceeded sales targets by leveraging IT solutions to improve customer experiences. I am passionate about lifelong learning and continuously seek to acquire new skills and stay updated with industry trends. I enjoy tackling challenges, embracing innovation, and collaborating with colleagues to achieve shared goals. My leadership experience and sales expertise enable me to effectively mentor teams and drive revenue growth.

I bring years of leadership and sales experience, characterized by my enthusiastic and adaptable personality as an ESFP “Enthusiastic Improviser” according to the Meyers Briggs personality type. I am a sensible, realistic, and welcoming team builder who thrives in dynamic environments. My ability to communicate effectively and manage teams has been demonstrated in various roles, including managing inside sales teams and leading wireless specialists.

In my current role as Inside Sales Manager at GrassPerson Lawn & Landscape, I lead and mentor the sales team, develop strategies for revenue growth, optimize sales processes, and foster a customer-centric approach. I am proficient in Microsoft 365, Outlook, Zoom, Nextiva, and Service Auto Pilot, and I create processes that enable sales team success. I am committed to coaching and leading my team to exceed sales targets and capitalize on market opportunities.

Previously, I worked as a Sales Account Manager at JSJD Media LLC, where I sold digital services and marketing analytics, utilizing consultative sales skills and educating clients on digital media’s benefits. I also have experience as a Lead Sales Consultant and Sales Representative at Weed Man Lawn Care, where I managed accounts, conducted sales outreach, and handled customer engagement on social media platforms.

Earlier in my career, I served as a Team Lead and Wireless Specialist at Digital Management LLC, where I provisioned and configured mobile devices for corporate clients, managed a team of technicians, and acted as a project manager to ensure timely deployments. I also trained new employees and maintained technical knowledge of hardware and software configurations.

I have completed several IT certifications, including CompTIA IT Fundamentals+, Network+, Security+, Cloud+, and IT Pro Power Skills, which complement my sales and leadership experience. I am committed to continuous professional development and eager to contribute my skills and experience to a forward-thinking organization.