Development & Events Manager and Client Success Manager

I am a dynamic business professional with more than 10 years of experience leading client relationship management, project execution, event operations, business development, and cross-functional collaboration. I have built a career around driving revenue growth, improving retention, and delivering exceptional stakeholder experiences across nonprofit and corporate environments.

I specialize in creating strong client and donor relationships, optimizing processes, and coordinating complex projects and events. My background includes fundraising strategy, account management, vendor coordination, budget oversight, and operational leadership, with a consistent focus on measurable results and organizational growth.

In my recent role as Development & Events Manager, I helped increase donor engagement, revenue, and event performance through strategic planning and execution. I have experience managing large-scale events, mentoring staff, maintaining donor databases, and developing communication and marketing calendars that support participation and awareness.

Previously, as an Office Manager, I strengthened donor retention, improved event revenue, and supported onboarding, budgeting, and digital engagement initiatives. I also served as the primary administrator for website and social media platforms, which helped expand visibility and improve communication with stakeholders.

Earlier in my career, I worked in office and provisioning management at Windstream Communications, where I supported client onboarding, sales operations, reporting, and training. I collaborated closely with sales, service delivery, and engineering teams to ensure accuracy, efficiency, and a high level of customer satisfaction.

I bring a blend of relationship management, operational coordination, and analytical problem-solving, supported by tools such as Salesforce, Microsoft Office, Google Workspace, and Adobe Creative Suite. I am motivated by opportunities to improve processes, strengthen partnerships, and contribute to mission-driven and growth-focused organizations.