Customer Service Representative Retention, Lead Generation

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November 2022 to May 2023 Lead/Business Development Representative @ Green Wave Ingredients

• Generate Sales Leads for Business opportunities
• Qualify and document data for prospective leads
• Identify and Finding potential clients
• Provides qualified leads information

July 2021 to October 2022 Lead Generation Specialist/Outreach Specialist @ Dolta

• Helping clients persistently book more calls in their calendars
• Send Million plus event invites a month
• Save the sale/offer & Ads using social media
• Negotiate with customers to do business, reach them through email campaigns and educate them about our services and products

January 2020 to June 2021 Lead Generation Associate/Data Entry @ Arker Media

• Set up highly qualified Sales approach to book calls weekly
• Used variety of resources like B2B and Email Marketing tools to find leads and fresh prospects
• Review, enter, prepare, sort, and compile documents/data

April 2016 to December 2017 Retention Specialist @ The Results Companies | Inbound Sales

• Developing aggressive retention strategies based on customer feedback
• Analyzing customer behavior
• Communicating with customers and sales representatives
• Negotiating with customers to renew con tracts

2012 to 2016 Assistant Events Coordinator @ Affairs to Remember

• Providing assistance to coordinators in the effective and efficient planning of events
• Arranging the accommodation transportation and dining options
• handling any special requests that may come up like arranging specific music, floral arrangements, having special features at an event
• determining the cost and monitor client approval