Admin Professional, Aspiring Business Analyst

Rate, USD
$33 / hour
Work schedule
Full Time,
Language skills
English
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About me

Guest service driven professional with a B.S. in Business Administration approximately 5 years of hospitality industry experience, with additional 2 years of experience in Real Estate and Title. Looking to make a shift into an analytical or technical role, where my educational background, skills, and expertise can flourish for the advancement of the company and career goals.




Education

2010-2015 Bachelors @ University of Louisiana at Lafayette

Graduated with BS in Business Administration.


Experience

Still employed. Escrow Processor/Closing Coordinator @ First American Title

▪ Process front end title work based on title requests from lenders.
▪ Increased responsibility – now oversee beginning title processing for 2 offices and 6 builders.
▪ Coordinate closing schedules with home buyers, escrow officers, lenders, builder, notary, etc.
▪ Manage scheduling calendar – high volume ~ 80-100 appointments per month
▪ Executive assistance to Area Manager and Escrow officers.
▪ High volume phone & email communication & processing.
▪ Weekly send off of loan documents, reports, checks, and statements.

2016-2020 Sales & Revenue Systems Analyst @ Marriott International

▪ Prepare and distribute revenue report packets for weekly strategy meetings with executive managers and ownership.
▪ Oversee functions associated with transient and group reservations.
▪ Input, analyze, and forecast revenue and sales-related data.
▪ Perform group revenue analysis and commission analysis.
▪ Guest Service & Client Relations management.
▪ Group & Event billing and invoice management.
▪ Create and process contracts for Sales leaders.
▪ Held accountability for details of in-house groups and catering events.
▪ High volume phone call and email processing.
▪ Administrative duties to Director of Sales and Director of Revenue Management, including but not limited to calendar management, event coordination, consolidation of expense reports, month & quarter end analysis for sales commission

2015-2016 Group Rooms Coordinator @ Atrium Hospitality

▪ Coordinated group room blocks and banquet event orders.
▪ Oversaw all in-house and group reservations.
▪ Addressed revenue management and sales office administration functions.
▪ Drafted and review contracts.


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