Admin Professional, Aspiring Business Analyst

▪ Process front end title work based on title requests from lenders.
▪ Increased responsibility – now oversee beginning title processing for 2 offices and 6 builders.
▪ Coordinate closing schedules with home buyers, escrow officers, lenders, builder, notary, etc.
▪ Manage scheduling calendar – high volume ~ 80-100 appointments per month
▪ Executive assistance to Area Manager and Escrow officers.
▪ High volume phone & email communication & processing.
▪ Weekly send off of loan documents, reports, checks, and statements.

▪ Prepare and distribute revenue report packets for weekly strategy meetings with executive managers and ownership.
▪ Oversee functions associated with transient and group reservations.
▪ Input, analyze, and forecast revenue and sales-related data.
▪ Perform group revenue analysis and commission analysis.
▪ Guest Service & Client Relations management.
▪ Group & Event billing and invoice management.
▪ Create and process contracts for Sales leaders.
▪ Held accountability for details of in-house groups and catering events.
▪ High volume phone call and email processing.
▪ Administrative duties to Director of Sales and Director of Revenue Management, including but not limited to calendar management, event coordination, consolidation of expense reports, month & quarter end analysis for sales commission

▪ Coordinated group room blocks and banquet event orders.
▪ Oversaw all in-house and group reservations.
▪ Addressed revenue management and sales office administration functions.
▪ Drafted and review contracts.