Respiratory therapist turned to IT. Although I earned my degree in Respiratory Therapy, I always felt that I wanted to progress my career and help people through technology. After much thought and sacrifice, I left healthcare to develop my skills in data and analytics. I began as a Data Entry Operator II and progressed with some self-study and Coding Dojo classes. I now can proudly say that I’ve learned to use five different programming languages, am pursuing COMPTIA certifications, and have delved deeper into data than just entering it. Given the right opportunity, I believe I could use my passion and knowledge to further a company. Hoping to hear from you, and excited for what the future holds.
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β’ Assist with implementation of, S/4HANA by performing data analytics and creating learning content with SAP Enable Now for SAP Center of Excellence Team
β’ Successfully implementation of new time accounting and onboarding/offboarding process for 400+ vendor resources, resulting in a 25% reduction in onboarding time
β’ Created and sent reports to lead team members
β’ Ensured engagement amongst team with scheduled calls and meetings to maintain team relations
β’ Appropriately delegated tasks on projects based on team skillset and knowledge
β’ Serves as a point of contact for teams and updated data to guarantee accurate project status
β’ Worked with legal team for SOW/CR and CO.
β’ Assisted with implementation of project goals and tracked deliverables
β’ OCM- Led management and administration for strategic programs by working with leaders and partners to determine solutions to ongoing issues
β’ Built relationships and influenced and motivated employees to drive operational improvements.
β’ Managed, researched, and resolved complex concerns, conflicts or issues that arose
β’ Trained and help the development of Healthcare & Insurance team
β’ Provided analytical, complex, and client-based services
β’ Created various reports and spreadsheets for the clients and performed quality checks to ensure the data is tracked correctly
β’ Worked with different healthcare data bases to resolve issues for United Healthcare clients
β’ Verified client information by analyzing existing evidence on file.
β’ Trained on multiple systems and processes to update, enter, and delete deployment data
β’ Managed accounts from different branches and resolved incidents and issues by root cause analysis
β’ Worked with Salesforce, Clarify, Solomon shipment and Digital Insights
β’ Managed Issues logged and tracked on going issues for resolution in a timely manner
β’ Prepared, sorted, compiled, prioritized, and protected confidential information
β’ Processed and reviewed data for discrepancies and use standard procedures for resolving data conflict
β’ Maintained operations and reported errors and conflict to supervisors as needed
β’ Precepted orientees to computers and data entry services
β’ Developed and integrated knowledge of immigration services for data import and export
β’ Monitored critical care unit patients on ventilators
β’ Administered artificial respirations, external cardiac massage, and CPR during emergency cases
β’ Checked and recorded patients’ vital signs, arterial blood gases and blood chemistry charges.