Dedicated, adaptable, and performance-driven professional offering over 8 years of successful experience in administering operations, ensuring quality, leading teams, managing projects, and creating reports within the public sector, insurance, and healthcare industry. Proven success in establishing and maintaining performance measurement processes and instigating data-driven insights while ensuring precision/accuracy. Outstanding written and verbal communication skills with an ability to effectively summarize data, present insights, and facilitate discussion of results conducive to goal attainment and continuous improvement.