Dynamic professional with a diverse background and proven expertise in various areas, including participation in a Management Development Program, meticulous performance monitoring analysis, impactful sales coaching and training, successful diversity recruitment initiatives, and facilitation of engaging workshops. Highly skilled in leveraging data-driven insights to optimize processes, set ambitious performance targets, and enhance overall productivity. Demonstrated ability to provide effective leadership guidance, employ powerful sales techniques, and implement customer engagement strategies to drive exceptional sales effectiveness. Committed to promoting diversity and fostering an inclusive workplace through inclusive hiring practices and transformative workshop facilitation. Eager to leverage these skills to make a positive impact and contribute to the success of an organization.
• Led the seamless implementation of strategic plans while ensuring their alignment with corporate objectives.
• Achieved an unprecedented 100% survey satisfaction rate among associates through meticulous facilitation and insightful analysis, fostering a culture of open feedback and continuous improvement
• Initiated lasting relationships among CEOs of eight Ethnic Chambers of Commerce spanning eight states, fostering meaningful collaborations and driving impactful partnerships.
• Led the collaboration with senior leadership to develop and implement Focus Points, an innovative program combining targeted training sessions and impactful projects.
• Tasked with training and coaching newly hired associates including three who became top performing Supervisors and two who became Manager or above.