I am an outgoing and self-motivated sales and marketing professional. I have experience in display advertising, email marketing, CTV, OTT, broadcast television, and social media advertising. I am particularly skilled in communication, organization, and paying extremely close attention to detail, majorly contributing to my success in campaign and account management.
Active member of Psychology Club and Pi Beta Phi Sorority
– Expertly leads the development, execution, and optimization of strategic multimedia marketing campaigns for a diverse portfolio of companies and brands.
– Attentively handles 20+ client accounts simultaneously, offering rapid response and support to address client inquiries, needs, and concerns.
– Guarantees development of creative production adheres to clientsβ branding guidelines and objectives, resulting in increased client satisfaction.
– Ensures project timelines are upheld across teams, resulting in the consistent achievement of deadlines and monthly revenue goals.
– Intelligibly communicates and acts as a liaison between internal and external teams.
– Created a positive guest experience by thoughtfully engaging with guests, delivering exceptional customer service, building relationships with guests, and responding to customer concerns to provide complete resolution.
– Strategically collaborated with kitchen and bar staff to coordinate food and beverage orders, ensuring timely and accurate delivery to guests.
– Exceeded sales targets by 7% on average by upselling menu items.
– Proactively enhanced cultural competence and personal development by solo traveling to foreign countries during tenure.
– Steadily multi-tasked serving up to 10 tables at a time, seating guests, re-setting tables, and bartending during long, strenuous shifts.
– Facilitated comprehensive training sessions for new staff members, equipping them with in-depth knowledge of menu items, company policies, and restaurant operations.
– Collaborated with fellow staff members to ensure seamless operations during peak hours.