Customer Service Representative

Develop and maintain positive relationships with customers to ensure customer satisfaction and repeat business.
Achieved 20% increase in personal sales revenue by consistently upselling high-margin items and accessories.
Recognized as the top sales performer in the department for three consecutive quarters.
Utilized exceptional product knowledge to guide customers through purchasing decisions, resulting in a 15% decrease in return rate.
Mentored and trained new sales associates, improving onboarding time by 30%

Develop efficient routes for timely delivery to ensure customer satisfaction and optimize delivery performance.
Maintain a clean and organized vehicle to ensure safe and efficient deliveries.
Maintain a clean and organized delivery vehicle to uphold the company’s professional image and ensure food safety.
Provide excellent customer service by ensuring prompt and accurate delivery of orders.
Provide excellent customer service by addressing customer concerns and resolving issues in a timely and professional manner.

Plan and organize age-appropriate activities to engage and entertain children, promoting their social, physical, and cognitive development.
Provided in-home care for children and pets for multiple families with diverse age ranges
Maintained a safe environment and efficiently handled emergency situations
Established strong rapport with children and parents through effective communication
Managed children’s daily routines, including meal preparation and hygiene assistance
Occasionally assisting parents with errands such as grocery shopping, meal prepping, housekeeping, and any other needs outside job description