Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
-SPSS for data analysis
Will start Ph.D program in 1 year
● Located, developed, and promoted over 200 talented employees to cultivate collaborative and hardworking leadership team.
● Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
● Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
● Assessed reports to evaluate performance, develop targeted improvements, and implement changes
● Filed court documents and legal pleadings with court clerk on behalf of attorneys.
● Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
● Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
● Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
● Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
● Answered multi-line phone system, routing calls, delivering messages to staff.
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