Human Resources Associate

• Facilitated individual and group sessions to address behavioral challenges, honing communication and problem-solving skills essential for relationship-building in support roles.
• Performed various administrative tasks integral to the role, including paperwork management, record-keeping, and logistical support, ensuring seamless operations and organization within the educational setting.
• Spearheaded initiatives to organize and execute engaging school-wide events, fostering a positive and inclusive school culture through various activities and programs.

• Engaged in proactive measures to assist in data collection and research activities, contributing insights to a university-wide anxiety study.
• Collaborated with a team to develop research surveys and questionnaires, ensuring comprehensive data collection on anxiety triggers and coping mechanisms among students.
• Maintained strict confidentiality and ethical standards while handling sensitive information shared by participants during counseling sessions, upholding the integrity of the study.
• Provided personalized counseling sessions for students dealing with anxiety, employing active listening and empathy to create a safe and trusting space.

• Supervised and trained cashier team members, emphasizing exceptional customer service and efficient checkout processes, contributing to a cohesive and proficient work environment.
• Resolved customer complaints and concerns tactfully, ensuring prompt conflict resolution and customer satisfaction, while demonstrating effective conflict resolution skills.
• Showcased proficiency in customer interactions and store offerings and utilized product knowledge to assist customers with inquiries, ensuring a professional and informed approach.