Technical Account Manager – Europe

Remote from
Europe flag
Europe
Annual salary
Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Job function
Sales
Job type
Full Time,
Job posted
Apply before
14 Mar 2025
Views / Applies
12345 / 123

About Paymentology

Ultimate card issuing. On a global scale.

We are seeking a skilled and dedicated Technical Account Manager to join our team. In this role, you will be responsible for managing and supporting our clients, ensuring they receive exceptional service and technical solutions. You will work closely with engineering and product teams to resolve technical issues and provide insights.

What you get to do:

  • Serve as the primary technical point of contact for clients, addressing their needs and resolving issues.
  • Maintain a deep technical understanding of payment domains, including expertise in ISO8583.
  • Utilise knowledge of web technologies, REST APIs, authentication, authorisation, and SQL scripting to support clients.
  • Demonstrate strong troubleshooting skills and the ability to drive technical discussions.
  • Provide technical suggestions and collaborate with engineering and product teams to implement solutions.
  • Possess a basic understanding of programming languages and analyse application error logs, exceptions and stack traces.
  • Manage and escalate issues as necessary to ensure timely resolution.
  • Develop and maintain strong relationships with clients to understand their business needs and objectives.
  • Extensive knowledge of payment domains and ISO8583.
  • Proficiency in web technologies, REST APIs, good understanding of cloud technologies such as AWS,Azure etc, and SQL scripting.
  • Excellent troubleshooting acumen and the ability to drive technical discussions effectively.
  • Basic understanding of programming languages and familiarity with analysing application error logs, exceptions and stack traces.
  • Strong communication and interpersonal skills.
  • Ability to work collaboratively with engineering and product teams.
  • Experience in managing client relationships and providing exceptional customer service.
  • Problem-solving mindset and ability to work in a fast-paced environment.

What you can look forward to:

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a diverse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.

Apply now >

Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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FAQ

What position is Paymentology hiring for?

Paymentology is hiring a remote Technical Account Manager – Europe from 🇪🇺 Europe

What type of employment does Paymentology offer?

This is a Full Time role.

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