DACH Customer Success Manager

Udacity is now an Accenture company, and exciting things are happening! We’re making significant investments in our Japan organization with plans to scale rapidly in the region.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities.

The Senior Onboarding Consultant engages customers immediately following the license sale and provides guidance, insights and enablement to help them quickly and successfully deploy their use case and meet their business objectives. The Senior Onboarding Consultant completes the Onboarding processes and covers the fundamentals for getting started using the platform.

We’re looking for an organized, curious, empathetic, and self-motivated Enterprise Support Specialist to join our team at Branch. What you’ll do: Coordinate solutions for customers whose operations depend on PayAdmin and Branch products by troubleshooting technical issues, providing educating moments, and maintaining a feedback loop in order to support customer retention.

We are looking for an enthusiastic Customer Support Specialist III to join our team. Reporting into the support organization, you’ll be tasked with ensuring our crew members and client users have their product questions answered and technical issues addressed.

We are seeking a Manager, Customer Success to lead a team of Enterprise Customer Success Managers (CSMs). This team is responsible for driving customer engagement, retaining revenue, and providing consultative program guidance to maximize the value of Upwork’s solutions.

As a member of the CSM team, you will act as a champion for our largest and most critical customers.

The Technical Support Engineer (TSE) is a strategic customer advisor and the internal voice for our customer base. The TSE will both have the accountability and responsibility to deliver on our customers’ needs.

We are seeking an experienced Film and Television Paymaster to join our world class Customer Success team.  In this role you will proactively manage a portfolio of film and television customers with direct ownership of customer onboarding, feature adoption, customer satisfaction, payroll review, and customer retention.  We’re seeking someone with extensive knowledge of film and…

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo.

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo.

Lumen is seeking upbeat, contact center representatives to assist current voice and high-speed internet customers with service-related issues including hardware and software configurations.  All contacts are inbound and are technical support only, there are no sales requirements.

As an Implementations Consultant, you’ll guide customers and partners through smooth, effective implementations of our financial technology products. Acting as the primary liaison between our company and its clients, you’ll ensure seamless integration and proper adoption of best practices.

Support Engineering at GitLab isn’t just a title – you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments.