Market Manager, Americas

Remote from: USA
Salary, yearly, USD: 70,000 - 110,000
Department: Marketing & Sales
Employment type: Full Time,
Job posted: 9 May 2026
Apply before: 9 Jun 2026
Experience level: Midweight
Views / Applies: 796 / 306

To provide the best travel experience for our customers.

Leisure, Travel & Tourism
1999

AI Summary

Trip.com Group is hiring a Market Manager for the Americas, based remotely in Los Angeles. The role involves acquiring new hotel partners and managing existing accounts to maximize revenue. Responsibilities include educating properties on platform features, conducting market analysis, and ensuring competitive rates and availability. Candidates need 3+ years of experience in hospitality or e-commerce, fluency in English, and strong analytical skills. The position offers a competitive salary range of $70,000-$110,000 plus benefits.

Job Complexity

Easy Hard

AI Insight The role requires a mix of sales, account management, and market analysis skills, but the requirements are standard for a mid-level market manager position.

Salary Analysis

AI Insight The offered salary range of $70,000-$110,000 is competitive for a Market Manager role in the US, with a median of $90,000. The market range for similar roles is typically $60,000-$130,000, so this position is well-aligned.

Key Skills

Market Management Hotel Acquisitions Account Management Revenue Management Market Analysis E-commerce Data Analysis Customer-Centric Negotiation Travel Industry

Cover Letter Sample

Dear Hiring Manager,

I am excited to apply for the Market Manager, Americas position at Trip.com Group. With over 3 years of experience in hospitality and e-commerce, I have developed strong skills in account management, market analysis, and revenue optimization. I am particularly drawn to Trip.com's mission to pursue the perfect trip for a better world.

In my previous role, I successfully managed a portfolio of hotel partners, increasing revenue by 20% through strategic pricing and promotional campaigns. My ability to analyze market trends and competitor data has consistently driven results.

I am confident that my relationship-building skills and customer-centric approach align perfectly with the requirements of this role. I am eager to contribute to Trip.com's growth in the Americas region.

Thank you for considering my application. I look forward to the opportunity to discuss how I can add value to your team.

Sincerely,
[Your Name]

Possible Interview Questions

Describe your experience with hotel account management and how you have grown revenue for a portfolio of properties.

In my previous role, I managed 50+ hotel partners, conducting regular performance reviews and identifying opportunities for rate adjustments and promotional campaigns. I increased overall portfolio revenue by 20% year-over-year by implementing dynamic pricing strategies and upselling additional services.

How do you approach market analysis to identify high-potential prospect partners?

I start by analyzing market trends, competitor offerings, and demand patterns using tools like STR reports and internal data. I then segment potential partners based on location, property type, and performance metrics. I prioritize those with high occupancy and positive reviews but low online visibility.

Can you provide an example of a time you educated a partner on a platform feature that significantly improved their performance?

I worked with a boutique hotel that was not using our dynamic pricing tool. I demonstrated how it could automatically adjust rates based on demand, leading to a 15% increase in bookings within three months. The hotel has since become one of our top performers.

How do you stay organized and manage multiple accounts and deadlines?

I use CRM tools to track interactions and set reminders for follow-ups. I prioritize accounts based on revenue potential and urgency, and I allocate time each week for proactive outreach. I also use project management software to monitor campaign deadlines and ensure timely execution.

Describe a situation where you had to influence a stakeholder without direct authority. How did you handle it?

I once needed a regional marketing team to prioritize a promotional campaign for my hotels. I presented data showing the potential ROI and aligned the campaign with their quarterly goals. By building a business case and offering to handle logistics, I gained their buy-in and the campaign was successful.

General information

Name Market Manager, Americas Location Remote, Los Angeles Business unit BG-Accommodation Working time Full-Time Type Business Development

Description & Requirements

About Us

Trip.com Group is a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group helps travelers around the world make informed and cost-effective bookings for travel products and services and enables partners to connect their offerings with users through the aggregation of comprehensive travel-related content and resources, and an advanced transaction platform consisting of apps, websites, and 24/7 customer service centers. Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group has become one of the best-known travel groups in the world, with the mission “to pursue the perfect trip for a better world”.

This position requires the candidate to be based in Los Angeles.

In this Role, you’ll get to:

Have end-to-end ownership of new hotel acquisitions and existing hotel account management within your designated market. Actively identify high-potential prospect partners & grow the revenue of the existing portfolio in this region.
Educate accommodation providers on the many unique features that the trip.com platform offers. Quickly and effectively identify the correct platform product for each of your accounts to maximize their revenue.
Take a customer-centric approach to everything you do. Ensure hotels content, rates, availability, and products offer the best value to Trip.com customers.
Keep your properties up to date on the campaigns offered by the trip.com platform and ensure strong coverage of deals across your account portfolio
Responsible for the assigned market, and conducting the data research and analysis (market, product, competitor, price, supplier, etc.).
Provide market insights to the global headquarters to optimize the product design and sales directions for the success of global product localization.
Other assigned tasks based on business need.

What you’ll Need to Succeed:

Fluency in English is required; Spanish proficiency is a plus
Valid working permit/visa in the US
A minimum of 3 years of working experience in hospitality, revenue/yield management, or e-commerce
An existing network with Tourism Boards, airlines, affiliate partners, and travel influencers would be preferred
Detail-oriented, execution-focused, and fast learning capability
Able to work independently with minimal supervision, having complete ownership of your designated region
Dynamic, positive, and a good team player
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
Relevant exposure in the OTA environment will have an added advantage
Willing to travel

Behavioral Requirements

A desire to learn new things and improve yourself
Integrity is fundamentally important to you
You want to make a travel experience better for everyone
A natural relationship builder and influencer to industry leaders
You are naturally inspiring
Strategic thinking and an ability to connect the dots between suppliers and end-user customers

What We Provide

Medical, Dental, and Vision plans
401(k) and company match
Public Holidays
Sick Leave
Paid Time Off

Pay Transparency

The annual total pay range for Market Manager roles is $70,000 – $110,000 (base salary and variable incentive included). The range top could be higher if the performance is above target. With employees’ ongoing, demonstrated, and sustained performance in the role, there is potential to increase further. The offering salary for this role will vary based on the comprehensive competency assessment after the screening and interview sessions. Multiple factors, including a candidate’s qualifications, skills, competencies, experiences, and location will be considered. Pay ranges may be modified in the future.
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it is a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!

Apply now >