Senior Solutions Consultant, EMEA

Remote from: Spain
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Customer Success
Employment type: Full Time,
Job posted: 21 May 2026
Apply before: 21 Jun 2026
Experience level: Senior
Views / Applies: 15 / 3

Do exceptional work, together. Mural is the only visual work platform that helps teams work as one – from anywhere.

Computer Software
2011

AI Summary

Mural is seeking a Senior Solutions Consultant for the EMEA region to bridge sales and client needs, focusing on LUMA and Consulting services. The role involves leading discovery sessions, designing tailored solutions, driving pilot programs, and developing proposals. This quota-carrying position requires expertise in design thinking, facilitation, and pre-sales consulting within a SaaS environment. The consultant will collaborate with account managers to ensure seamless implementation and identify expansion opportunities.

Job Complexity

Easy Hard

AI Insight The role demands a high level of expertise in pre-sales consulting, design thinking, and facilitation, along with quota-carrying responsibilities and client relationship management, making it challenging but not the hardest.

Salary Analysis

AI Insight While no salary was provided, the estimated median salary for this senior consulting role in the US market is around $150,000. This is competitive for a senior pre-sales position with specialized skills in design thinking and facilitation.

Key Skills

Pre-Sales Consulting Design Thinking Facilitation SaaS Client Discovery Pipeline Management Salesforce Proposal Development Cross-functional Collaboration Strategic Thinking

Cover Letter Sample

Dear Hiring Manager,

I am excited to apply for the Senior Solutions Consultant, EMEA position at Mural. With over 8 years of experience in pre-sales consulting within SaaS and consulting services, I have a proven track record of driving revenue growth and building strong client relationships. My expertise in design thinking and facilitation has enabled me to design tailored solutions that address complex client challenges.

In my previous role at XYZ Corp, I led discovery sessions and delivered demos that resulted in a 30% increase in pilot program conversions. I am skilled in scoping projects, developing proposals, and managing the contracting process, ensuring seamless implementation and identifying upsell opportunities. I am also proficient in Salesforce and experienced in pipeline management.

I am particularly drawn to Mural's focus on collaborative innovation and would be thrilled to contribute to your team. Thank you for considering my application. I look forward to the opportunity to discuss how I can help drive success for Mural's LUMA and Consulting services.

Sincerely, [Your Name]

Possible Interview Questions

Can you describe a time when you led a discovery session and how you translated client needs into a tailored solution?

In my previous role, I led a discovery session with a large enterprise client struggling with remote collaboration. Through stakeholder interviews and workshops, I identified key pain points around team alignment and decision-making. I designed a solution using design thinking methodologies, including a facilitated pilot program that improved their meeting efficiency by 40%. This resulted in a full-scale implementation and a long-term contract.

How do you approach outbound prospecting to generate pipeline for consulting services?

I use a combination of targeted LinkedIn outreach, industry events, and referrals from existing clients. I research companies that have recently undergone digital transformations or are expanding their remote work capabilities. I then craft personalized messages highlighting how our consulting services can address their specific challenges, and follow up with relevant case studies.

Describe a complex proposal you developed and how you managed the pricing and contracting process.

I once developed a proposal for a multi-phase consulting engagement. I collaborated with the project manager to define scope, timeline, and staffing. For pricing, I used a value-based approach, tying costs to the expected ROI for the client. I worked with legal to ensure contract terms were clear and mutually beneficial. The proposal was accepted, and the project was delivered successfully.

How do you stay updated on design thinking trends and incorporate them into your client work?

I regularly attend workshops and webinars from IDEO and Stanford d.school. I also participate in online communities and read books like 'Change by Design'. In client work, I apply the latest techniques such as remote design sprints and journey mapping. For example, I recently introduced a new facilitation tool that improved engagement in virtual workshops.

Can you give an example of how you identified an upsell opportunity within an existing account?

While working with a client on a consulting engagement, I noticed they were struggling with change management. I proactively suggested a training program for their facilitators, which was not part of the original scope. I presented the business case to the client, and they agreed to a pilot. The pilot was successful, leading to a long-term training contract.

ABOUT THE TEAM

Sitting in the Sales within Mural’s Revenue Org, the Clients Services Team works closely with a wide range of Sales and Success Stakeholders: Account Managers, Customer Success Managers, and Professional Services Delivery Consultants. Working with our Account Teams we bring customer relevant solutions to our sales process across discovery, demos, thought leadership, services scoping, coaching and facilitation. We are a dedicated team focused on growing Mural and LUMA services revenue.

YOUR MISSION

You’ll be a critical bridge between our sales team and our clients, showcasing the power of our LUMA and Consulting services. You’ll work with clients to understand their needs, design tailored solutions, and drive successful implementations. You’ll be a trusted advisor, helping clients unlock the full potential of Mural’s offerings. This role requires strong collaboration with Account Managers, ensuring a unified approach to client engagement and success. This is a quota-carrying role, where you’ll be responsible for achieving sales targets related to our LUMA and Consulting services.

WHAT YOU’LL DO

Lead Client Discovery and Solution Design: Conduct in-depth discovery sessions and stakeholder interviews to understand client challenges and objectives. Design and deliver compelling, use-case-specific demos that showcase the value of Mural’s LUMA and Consulting services.
Pipeline Generation and Outbound Prospecting: Proactively identify and generate new leads and opportunities through outbound prospecting, networking, and strategic engagement. Contribute to pipeline growth by actively seeking out and qualifying potential clients.
Drive Pilot Programs and Scoping: Plan and execute successful pilot programs, working closely with clients to demonstrate the impact of our solutions. Lead the scoping process for paid opportunities, collaborating with internal stakeholders to define project scope, cost, and staffing.
Develop Proposals and Drive Contracting: Craft persuasive proposals and drive the contracting process, including pricing and service descriptions, in partnership with Account Managers, Project Managers, and Professional Services Delivery Consultants.
Act as a Trusted SME and Thought Leader: Serve as a subject matter expert in client conversations, building credibility and fostering deeper relationships. Deliver thought leadership and coaching sessions to expand Mural’s reach and influence.
Ensure Seamless Implementation and Identify Expansion Opportunities: Act as the pre-sales point of contact for Professional Services opportunities, ensuring smooth project kickoffs and identifying potential upselling and cross-selling opportunities within existing client accounts. Drive the Professional Services agenda in QBRs, account planning, and ESRs.

WHAT YOU’LL BRING

Proven Pre-Sales Consulting Experience: A strong track record in pre-sales consulting, preferably in a SaaS or consulting services environment, with experience in conducting discovery sessions, delivering demos, and scoping projects.
Expertise in Design Thinking and Facilitation: Deep understanding of design thinking methodologies and facilitation techniques, with the ability to translate client needs into actionable solutions.
Strong Business Acumen and Proposal Development Skills: Ability to develop compelling proposals, drive pricing discussions, and manage the contracting process effectively.
Excellent Communication and Presentation Skills: Exceptional verbal and written communication skills, with the ability to present complex concepts clearly and persuasively to diverse audiences.
Collaborative and Relationship-Building Skills: Ability to build strong relationships with clients, internal teams, and partners, fostering a collaborative and supportive environment.
Salesforce Proficiency and Pipeline Management: Experience with Salesforce, including accurate pipeline and opportunity capture, and maintaining data hygiene.
Strategic Thinking and Opportunity Identification: Ability to identify new business opportunities within existing client accounts and drive the Professional Services agenda in strategic account reviews.

Equal Opportunity

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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