Customer Development Manager – Costco

Remote from
USA flag
USA
Salary, yearly, USD
109,600 - 137,000
Employment type
Full Time,
Job posted
Apply before
27 Jun 2026
Experience level
Midweight
Views / Applies
6 / 1

About Colgate-Palmolive

To provide the healthiest mouth, the happiest pet and the greatest possibilities for people everywhere.

Actively Hiring
Verified job posting
This job post has been manually reviewed for authenticity and compliance.

AI Summary

This role is for a Customer Development Manager at Colgate-Palmolive, focusing on the Costco account in the Seattle area. The position involves developing and executing sales strategies, managing customer relationships, and collaborating with cross-functional teams to drive growth. The ideal candidate has a bachelor's degree and 5+ years of sales or category management experience, with strong analytical and negotiation skills. The job offers a salary range of $109,600 to $137,000 USD per year, with no relocation assistance or visa sponsorship.

Role DNA

Job Complexity
Easy Hard
Pace & Pressure
Relaxed Fast-paced
Autonomy Level
Guided Full Ownership
Communication Load
Independent Highly Collaborative
AI Insight The role requires 5+ years of experience, strategic thinking, and managing a key account like Costco, which is complex and demanding. The need for cross-functional collaboration and data-driven decision-making adds to the difficulty.

Salary Analysis

Median Market Rate
USD123,300
US Market
USD90k – USD160k
0 USD176k
AI Insight The offered salary range of $109,600-$137,000 is competitive for a Customer Development Manager role in Seattle, aligning with market rates for experienced professionals. The midpoint of $123,300 is slightly above the national average, reflecting the seniority and responsibility of the position.

Key Skills

Customer Development Sales Strategy Category Management Costco Analytical Skills Negotiation Cross-functional Collaboration P&L Management Consumer Goods Syndicated Data

Dear Hiring Manager,

I am writing to express my strong interest in the Customer Development Manager - Costco position at Colgate-Palmolive. With over 5 years of experience in sales and category management within the consumer goods industry, I have a proven track record of driving volume growth and building strategic partnerships. My expertise in analyzing syndicated data and managing P&L will enable me to effectively develop and execute business plans that maximize profitability and customer engagement at Costco.

I am particularly drawn to Colgate-Palmolive's commitment to innovation and its core values of caring, inclusivity, and courage. I am confident that my ability to collaborate cross-functionally and my experience with club retail environments will allow me to contribute immediately to the Costco team. I look forward to the opportunity to discuss how my skills align with the goals of your organization.

Sincerely,
[Your Name]

Can you describe your experience working with a key account like Costco? What strategies did you use to drive growth?
In my previous role, I managed the Costco account for a consumer goods brand. I developed a strategic plan that included tailored promotions, optimized product assortments, and collaborative category reviews. By leveraging Costco's membership data and conducting joint business planning, we achieved a 15% increase in sales volume year-over-year.
How do you approach data analysis to identify opportunities for a customer like Costco?
I start by analyzing syndicated data from Nielsen/IRI and Costco's loyalty data to understand trends, market share, and consumer behavior. I look for gaps in distribution, pricing opportunities, and promotional effectiveness. Then, I synthesize the insights into actionable recommendations that align with both Colgate-Palmolive's and Costco's strategies.
Describe a time when you had to influence a cross-functional team to support a customer initiative. How did you handle it?
I led a project to launch a new product at Costco, which required alignment with marketing, supply chain, and finance. I organized a series of meetings to present the business case, using data on projected sales and ROI. By addressing concerns and highlighting mutual benefits, I secured buy-in, and the launch was successful, exceeding first-year sales targets by 20%.
How do you manage P&L for a customer account? Can you give an example of how you improved profitability?
I regularly review the P&L to track volume, pricing, trade spend, and margins. For one account, I identified that trade promotion spending was not yielding proportional returns. I reallocated funds to more effective activities, such as targeted digital coupons, which increased ROI by 30% while maintaining volume.
What do you think are the key challenges in managing the Costco account, and how would you address them?
Key challenges include Costco's unique business model with limited SKUs and high volume expectations. I would address this by focusing on top-performing products and innovation that align with Costco's member preferences. Additionally, building strong relationships with buyers and leveraging data to demonstrate value will be crucial for securing shelf space and promotions.

No Relocation Assistance Offered
Job Number #173058 – Seattle, Washington, United States
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let’s build a brighter, healthier future for all.

As the Customer Development Manager on the Costco team, you will have ownership and responsibility to deliver sales objectives on volume, spending and customer execution via effective customer engagement and internal collaboration. You will formulate and execute our strategic plan, at the corporate and the divisional levels, to ensure maximum volume, profitability, and customer service. You will work with the immediate Costco team, Club team and other cross-functional touchpoints in order to develop and implement business plans with excellence. By leveraging the customer strategy, you will champion solutions that enable Colgate-Palmolive to drive growth and member engagement at Costco. You will demonstrate consumer insights associated with strong Colgate-Palmolive brand equities to drive incremental growth and strengthen the customer investment strategy that is consistent with Retail Environment strategy, brand strategy and shopper insights.

This is a fieldbased role located in the Seattle Metropolitan region. Relocation is available for this position. 

Work visa sponsorship is not available for this position. Accordingly, all applicants must be currently authorized to work in the U.S. on a full-time basis and must not require the Company’s sponsorship to continue to work legally in the United States. 

Responsibilities:

  • Identify areas of opportunity for products and programs. You develop customer strategies that incorporate consumer insights. You maintain an awareness of competitive activity. Critical thinking, broad business acumen and ability to effectively deal with ambiguity are important leadership attributes
  • Establish partnerships with multiple parties including internal cross-functional teams, divisional buyers and the customer merchandising team. These relationships thrive on mutual trust and integrity to achieve results and execute against strategy and goals. You also enjoy working in a matrix environment
  • Influence the agenda through collaboration, negotiation and data-driven thought leadership. You have an understanding of the product development and commercialization process
  • Seek opportunities to improve and seek creative solutions by adapting and adjusting the strategy with the customer, revisiting objectives and gaining insights from pre and post evaluation and ROI analyses
  • Understand business trends in each account through fact-based analysis to include brand share, pricing, promotion levels, and trade class development along with understanding the effectiveness of different investment levers across the entire P&L

Required Qualifications:

  • Bachelor’s Degree

  • 5+ years of experience in sales, category management role(s) or similar roles 

  • Strong experience working with data and analytical tools

  • Understanding of P&L management and good negotiation skills

  • Solid understanding and experience working with syndicated service account, loyalty data (Nielsen, IRI) 

  • Proficiency in Microsoft Office and Google Suite (i.e, Sheets, Slides, Docs)

Preferred Qualifications:

  • Experience working in consumer product goods
  • Previous experience working with Costco or in the Club retail environment

Compensation and Benefits
Salary Range $109,600.00 – $137,000.00 USD
Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee’s hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
For additional Colgate terms and conditions, please click here.
#LI-Remote

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