Creative Director, Brand Marketing

Remote from: USA
Salary, yearly, USD: 201,000 - 279,000
Department: Marketing & Sales
Employment type: Full Time,
Job posted: 10 Jun 2026
Apply before: 10 Jul 2026
Experience level: Director
Views / Applies: 84 / 32

About company

About Chime

Helping everyday people achieve financial peace of mind, together.

Financial Services
2012

Actively Hiring

AI Summary

Chime is seeking a Creative Director to lead brand-defining campaigns across TV, social, and partnerships. This role requires shaping creative vision, mentoring a team, and collaborating with marketing leads. The ideal candidate has 8+ years in creative leadership with agency experience and a strong portfolio. They will champion bold ideas and ensure campaigns align with business objectives. The position offers a competitive salary and equity package.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight Requires extensive experience (8+ years) and leadership of a creative team, with high expectations for strategic vision and execution across multiple channels.

Salary Analysis

AI Insight The offered salary range of $201,000 to $279,000 is competitive for a Creative Director role in fintech, aligning with the seniority and scope of the position.

Key Skills

Creative Strategy Brand Marketing Leadership Campaign Management Copywriting Art Direction Agency Management AI Tools Integrated Marketing Storytelling

Cover Letter Sample

Dear Hiring Manager,

I am writing to express my strong interest in the Creative Director, Brand Marketing position at Chime. With over 8 years of creative leadership experience in top-tier agencies, I have a proven track record of developing brand-defining campaigns that drive awareness and engagement. My portfolio includes integrated campaigns spanning TV, digital, and partnerships, which have successfully connected with diverse audiences.

At my previous role, I led a team of art directors and copywriters to create culturally resonant work that achieved measurable business results. I am particularly drawn to Chime's mission of financial progress and would be thrilled to bring my strategic vision and creative expertise to elevate the brand. I thrive in collaborative environments and am adept at managing cross-functional teams and external partners.

I welcome the opportunity to discuss how my experience aligns with Chime's goals. Thank you for your consideration.

Sincerely,
[Your Name]

Possible Interview Questions

Can you describe a brand campaign you led from concept to execution? What was the strategy and how did you measure success?

I led a multi-channel campaign for a fintech client that aimed to increase brand awareness among millennials. We developed a series of short-form videos and social activations highlighting financial tips. Success was measured through reach, engagement metrics, and a 15% lift in brand recall post-campaign.

How do you balance creative vision with business objectives?

I start by deeply understanding the business goals and target audience. Then I ensure every creative concept ties back to those objectives, using data to validate decisions. I collaborate closely with marketing leads to align on KPIs and iterate based on performance.

How have you incorporated AI tools into your creative process?

I use AI for idea generation and rapid prototyping, such as using generative AI to create mood boards or draft copy. This speeds up the initial phases and allows the team to focus on refining the best concepts. I also stay updated on emerging tools to keep our work innovative.

Describe your leadership style and how you mentor a creative team.

I lead by fostering a culture of collaboration and experimentation. I provide clear direction but give team members autonomy to explore. I hold regular one-on-ones to discuss career growth and offer constructive feedback on their work, encouraging them to take risks.

Tell us about a time you managed a difficult stakeholder relationship. How did you handle it?

In a previous role, a stakeholder wanted to cut creative scope mid-campaign. I scheduled a meeting to understand their concerns, presented data on the campaign's projected impact, and proposed a compromise that maintained core creative elements while reducing costs. This preserved the relationship and campaign effectiveness.

About the role

Chime is seeking an experienced Creative Director to develop brand-defining campaigns. This role will be responsible for shaping the creative vision, crafting captivating narratives, and executing innovative marketing strategies across various channels, including TV, social activations, brand partnerships, and more. The ideal candidate will have a strong background in creative agency work, a proven track record of delivering impactful campaigns, and the ability to lead a talented team of art directors, designers, and copywriters.

This individual should be comfortable pitching bold, top-of-funnel brand campaigns while also understanding the importance and role of the full marketing funnel. They should be able to develop creative ideas that build awareness, drive consideration, and support conversion, ensuring campaigns are not only culturally resonant and brand-defining, but also strategically connected to business objectives across every stage of the customer journey.

The base salary offered for this role and level of experience will begin at $201,000.00 and up to $279,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

Create a vision for the Chime brand that translates into powerful and authentic storytelling that drives awareness/consideration
Develop and execute a creative vision for what our brand looks and feels like through integrated marketing campaigns, TV, activations, social campaigns, and partnerships across all channels.
Champion bold ideas and creative approaches to telling Chime’s stories and more deeply connecting with Chime’s members
Oversee the end-to-end creative process, from concept development to final execution, ensuring alignment with the company’s brand values and marketing objectives.
Collaborate with marketing leads to create integrated campaigns that resonate with target audiences.
Provide strategic direction and leadership to a team of art directors, designers and copywriters, fostering an environment of creativity, innovation, and collaboration.
Lead creative brainstorming sessions, providing clear guidance, feedback, and inspiration to generate impactful ideas.
Manage relationships with external creative agencies, production houses, and media partners to ensure high-quality execution of campaigns.
Stay current with industry trends, emerging technologies, and best practices to ensure our creative work is fresh and relevant.
Maintain a strong understanding of our consumer base, market trends, and competitor landscape to inform creative strategies.
Inspire commitment, loyalty, pride, and spirit in the organization, to support Chime as a great place to work

To thrive in this role, you have

A deep passion for building brands with a results-oriented mindset
8+ years in creative leadership, with at least 5 years in a leadership position building brand-level work
Deep understanding of advanced AI tools to support the creative process.
Bachelor’s degree in Marketing, Advertising, Design, Copywriting or a related field.
Proven experience working in a creative agency environment, with a strong portfolio of consumer-facing campaigns, including TV spots, digital, and partnership initiatives.
Demonstrated ability to develop creative concepts that drive engagement and brand loyalty.
Strong leadership skills with the ability to inspire, mentor, and lead a small creative team.
Excellent communication and presentation skills, with the ability to articulate creative ideas and concepts to stakeholders.
Experience managing cross-functional teams and collaborating with external partners.

#LI-Hybrid #LI-AM1

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it’s starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we’re proud to have helped millions unlock their financial potential.

We’re a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner’s mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission, we must earn and keep people’s trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren’t just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don’t—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

🏢 Our in-office work policy is designed to keep you connected – with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
💰 Competitive salary based on experience
✨ 401k match plus great medical, dental, vision, life, and disability benefits
🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: [email protected].

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

Apply now >