About this role.
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Trip.com Group is seeking a Market Manager for Canada, based remotely in Vancouver. This role involves end-to-end ownership of hotel acquisitions and account management within the assigned market. The ideal candidate will educate accommodation providers on platform features, optimize content and rates, and provide market insights to global teams. A minimum of 3 years of experience in hospitality, revenue management, or e-commerce is required, along with fluency in English and work authorization in Canada. The position offers a dynamic, fast-paced environment with a focus on driving revenue growth and building strong partner relationships.
Role DNA
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Job Complexity
3/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
4/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
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Cover letter sample
Dear Hiring Manager,
I am writing to express my interest in the Market Manager, Canada position at Trip.com Group. With over 3 years of experience in hospitality and e-commerce, I have a proven track record of driving revenue growth and building strong relationships with hotel partners. My expertise in revenue management and data analysis aligns perfectly with the responsibilities of this role.
I am particularly drawn to Trip.com Group's mission to pursue the perfect trip for a better world. I thrive in fast-paced, autonomous environments and have a customer-centric approach that ensures optimal value for both partners and travelers. My ability to identify market trends and execute strategic initiatives will contribute to the continued success of your global platform.
Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experience can benefit your team.
Sincerely,
[Your Name]
Sample interview questions
I have 3 years of experience in hotel acquisition, where I identified high-potential properties, negotiated competitive rates, and onboarded them onto our platform. In account management, I maintained strong relationships, optimized content and pricing, and increased revenue by 20% year-over-year.
I use a combination of CRM tools and data analysis to identify accounts with the highest revenue potential or urgent needs. I set weekly goals and communicate with stakeholders to ensure alignment. For example, I prioritize underperforming accounts first to implement quick wins.
In my previous role, I analyzed booking data and competitor pricing to identify a gap in our market. I proposed a promotional campaign for weekend stays, which increased bookings by 15% within two months.
I regularly monitor industry reports, attend webinars, and use tools like Google Trends and social media listening. I also network with tourism boards and travel influencers to gain insights.
I convinced a hotel partner to adopt a dynamic pricing model by presenting data showing potential revenue increase. I provided case studies from similar properties and offered a trial period, which resulted in a 30% boost in their occupancy rate.
General information
Description & Requirements
- Have end-to-end ownership of new hotel acquisitions and existing hotel account management within your designated market. Actively identify high-potential prospect partners & grow the revenue of the existing portfolio in this region.
- Educate accommodation providers on the many unique features that the trip.com platform offers. Quickly and effectively identify the correct platform product for each of your accounts to maximize their revenue.
- Take a customer-centric approach to everything you do. Ensure hotels content, rates, availability, and products offer the best value to Trip.com customers
- Keep your properties up to date on the campaigns offered by the trip.com platform and ensure strong coverage of deals across your account portfolio
- Responsible for the assigned market, and conducting the data research and analysis (market, product, competitor, price, supplier, etc.)
- Provide market insights to the global headquarters to optimize the product design and sales directions for the success of global product localization.
- Other assigned tasks based on business need
- Fluent in English
- Applicants must be legally entitled to work in Canada
- A minimum of 3 years of working experience in hospitality, revenue/yield management, or e-commerce
- An existing network with Tourism Boards, airlines, affiliate partners, and travel influencers would be preferred
- Detail-oriented, execution-focused, and fast learning capability
- Able to work independently with minimal supervision, having complete ownership of your designated region
- Dynamic, positive, and a good team player
- Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
- Relevant exposure in the OTA environment will have an added advantage
- Willing to travel
- A desire to learn new things and improve yourself
- Integrity is fundamentally important to you
- You want to make a travel experience better for everyone
- A natural relationship builder and influencer to industry leaders
- You are naturally inspiring
- Strategic thinking and an ability to connect the dots between suppliers and end-user customers
- We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it is a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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