Global Sales Account Director, Luxury & Lifestyle, Eastern Europe

Remote from: Poland
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Sales
Employment type: Full Time,
Job posted: 16 Jun 2026
Apply before: 16 Jul 2026
Experience level: Director
Views / Applies: 39 / 2

About IHG

We deliver True Hospitality for Good.

Hospitality
2003

AI Summary

This is a high-impact Global Sales Account Director role for IHG's Luxury & Lifestyle brands, focused on the Eastern European market. The position involves managing top-tier luxury travel accounts, driving revenue growth, and building strategic partnerships. The role is remote, based in Poland or Hungary, and requires deep luxury hospitality market knowledge. The ideal candidate will have exceptional strategic account management skills and the ability to influence senior stakeholders across global teams. This is a fast-paced, relationship-driven role that offers significant autonomy and collaboration.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The role demands strategic account management, deep luxury market expertise, and multi-stakeholder coordination, making it moderately hard. The high level of responsibility and complex market dynamics contribute to a difficulty rating of 4.

Salary Analysis

AI Insight No salary data was provided in the listing. The estimated market median of $150,000 is competitive for a senior sales director role in luxury hospitality. The actual offer may vary based on location and experience.

Key Skills

Sales Strategy Luxury Hospitality Account Management Client Relationship Management Revenue Growth Market Analysis Negotiation Brand Differentiation Global Team Collaboration Strategic Planning

Cover Letter Sample

Dear Hiring Manager,

I am writing to express my strong interest in the Global Sales Account Director position for Luxury & Lifestyle in Eastern Europe. With over a decade of experience in strategic account management within the luxury hospitality sector, I have a proven track record of driving revenue growth and building lasting partnerships with top-tier travel agents and tour operators.

My expertise includes developing innovative account strategies, leading cross-functional teams, and navigating complex market dynamics to outperform competitors. I am particularly drawn to IHG's commitment to True Hospitality and its prestigious Luxury & Lifestyle brands.

I am confident that my strategic mindset, commercial acumen, and ability to influence senior stakeholders would make me a valuable asset to your team. Thank you for considering my application.

Sincerely, [Your Name]

Possible Interview Questions

Can you describe your experience with strategic account management in the luxury hospitality industry?

I have over 8 years of experience managing luxury hotel accounts, focusing on building relationships with top-tier travel agencies. I consistently exceeded sales targets by developing tailored account strategies and leveraging market insights to maximize revenue.

How do you approach developing a new business relationship with a high-value luxury travel agent?

I start by researching the agent's business model and client base. Then I arrange a meeting to understand their needs and propose a customized partnership that aligns with our brand values. I emphasize our unique selling points and propose collaborative marketing initiatives to drive mutual growth.

Describe a time you had to influence senior stakeholders across different regions to achieve a sales goal. How did you handle it?

In my previous role, I needed to align regional sales teams in Europe and Asia for a global luxury campaign. I created a unified strategy with clear KPIs and held regular alignment meetings. By demonstrating the ROI and leveraging strong relationships, I secured buy-in and achieved a 15% increase in joint revenue.

How do you stay updated on macro-economic and industry trends that affect luxury travel?

I regularly read industry reports from sources like Skift and Luxury Travel Advisor, attend trade shows like ILTM, and network with peers. I also analyze booking data to identify emerging patterns, ensuring my account strategies remain relevant and competitive.

What strategies do you use to differentiate luxury hotel brands in a competitive market?

I focus on highlighting unique experiences, exclusive partnerships, and personalized service. For example, I created a 'Local Curator' program that partnered with local artisans, which was a key differentiator for our brand. Additionally, leveraging data to tailor offers to specific client segments helps stay ahead of competitors.

Whether you’re leading at scale or ready to take on your next defining challenge, you’ll find support, purpose and the scope to make a real impact at IHG Hotels & Resorts. Across every stage of your career, there’s Room for You.

Are you ready to elevate your career by managing a large portfolio of the most prestigious luxury accounts in the travel industry? We’re seeking an exceptional individual to establish strong relationships with our luxury leisure portfolio in Eastern Europe, working mainly with top-tier luxury travel agents and tour operators.

This is your opportunity to make a lasting impact, delivering outstanding commercial results across our Luxury & Lifestyle brands for our hotels globally, while shaping strategic partnerships across the market. As the driving force behind these relationships, you’ll identify and convert high-value revenue opportunities, build trusted relationships with senior decision-makers, and develop innovative account strategies that drive sustainable growth and increased market share.

If you thrive on influencing performance in complex markets, setting direction, and representing some of the world’s most iconic luxury brands, this role is your ideal next step.

This role is remote and can be based in either Poland or Hungary.

Your day to day

Drive revenue, production, and market share growth across the account portfolio, achieving individual and team sales targets and contributing directly to the outperformance of our Luxury & Lifestyle brands
Own the account relationship with a clear focus on Luxury & Lifestyle brands, providing a true 360° view of the partnership across all levels of the organisation
Listen to understand individual account needs and design tailored solutions that maximise returns for both client and business, clearly differentiating our brands from competitors
Formulate account strategies to optimise performance and unlock strategic opportunities across company functions and regions
Engage and align global and regional sales teams, regional leadership, hotel operations, and functional groups including technology, marketing, loyalty & partnerships, procurement, and senior management
Deliver end-to-end strategic account management, including account planning, internal and external performance updates, RFPs, brand differentiation through brand programmes, agency events, roadshows, tradeshows, next generation initiatives, B2B marketing, and sales activity

What we need from you
Experience is valuable, but mindset is everything. We’re looking for someone with the energy, resilience, and adaptability to succeed in a fast paced, relationship driven, and highly competitive market.

You’ll bring:

A strategic account management mindset, leveraging new and innovative approaches to grow market share and deliver commercially creative solutions
Strong business, financial, and commercial acumen, with the ability to assess the impact of non traditional growth strategies
Deep knowledge of Luxury & Lifestyle hotel brands, customers and the wider competitive landscape
Experience operating in complex, multi stakeholder environments with senior client engagement
A proven track record of planning, executing, and delivering large scale sales strategies
Exceptional communication, negotiation, and influencing skills
Strong understanding of hotel sales, marketing, and business planning
Awareness of macro economic and industry trends that influence account strategy
Commercial agility and the ability to influence across owned, managed, and franchised environments
International exposure or experience managing accounts with global reach is highly desirable

Your ambition. Your growth. Your success.
If this is you, there’s Room for You.

#LI-LR1 #LI-REMOTE

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Apply now >