About this role.
This is a full-time remote Senior Travel Consultant position at BCD Travel. The role involves searching and confirming travel reservations, providing consultation on travel policies, and ensuring compliance with regulations. Candidates must have extensive travel agent experience, advanced GDS Sabre skills, and strong communication abilities. BCD Travel offers flexible work arrangements, generous vacation days, and a comprehensive compensation package. The company values diversity and inclusion, and provides opportunities for professional growth.
Role DNA
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Job Complexity
3/5Pace & Pressure
3/5Autonomy Level
4/5Communication Load
5/5Salary analysis
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Core skills
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Cover letter sample
Dear Hiring Team,
I am writing to express my enthusiastic interest in the Senior Travel Consultant position at BCD Travel. With over [X] years of experience in the travel industry and advanced proficiency in GDS Sabre, I am confident in my ability to deliver exceptional service and drive program success for your clients.
My background includes extensive knowledge of travel policies, regulations, and industry best practices, enabling me to provide valuable consultation and ensure smooth travel experiences. I thrive in collaborative environments and am committed to continuous improvement.
I am particularly drawn to BCD's focus on innovation, sustainability, and employee development. I am eager to contribute to your team and help shape the future of business travel. Thank you for considering my application.
Sincerely,
[Your Name]
Sample interview questions
I have over 5 years of extensive experience with GDS Sabre, including complex itineraries, multi-segment bookings, and fare optimization. I regularly use Sabre to search, book, and modify reservations while ensuring compliance with client policies.
I subscribe to industry newsletters, participate in webinars, and regularly check official government websites. I also rely on internal training and updates from industry associations to stay current.
A client was stranded due to a flight cancellation. I quickly rebooked them on an alternative carrier, coordinated with the hotel for late check-in, and provided ongoing updates. The client appreciated the proactive communication and problem resolution.
I assess urgency and client needs first, then use a task management system to track deadlines. I communicate with clients about expected timelines and re-prioritize as needed to ensure timely service.
I believe attention to detail is crucial because a small error in booking can lead to significant disruptions. It ensures accuracy in reservations, compliance with policies, and overall client satisfaction.
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team
Senior Travel Agent (Remote)
Full time, United States
As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!
As a Senior Travel Agent, you will
- Search and confirm travel reservations for the customer
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
- Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties
- Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported
About you
- Extensive Travel Agent experience
- Working knowledge of the travel industry, policies, procedures, and processes
- Advanced skills in GDS Sabre
- Strong verbal and written communication skills in English
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.
Get to know us by reading our blog and checking out our social media:
- https://www.bcdtravel.com/blog/
- https://www.linkedin.com/company/bcd-travel/
- https://www.instagram.com/bcdtravel/
- https://www.facebook.com/bcdtravel/
You’ll be offered
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The actual pay depends on your skills, qualifications, experience and geographical location.
We reserve the right to change schedules to accommodate operational needs. Flexibility in scheduling is a core requirement of the role.
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
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Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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