Credit Reports Officer

Remote from: USA
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Finance & Accounting
Employment type: Full Time,
Job posted: 17 Jun 2026
Apply before: 17 Jul 2026
Experience level: Midweight
Views / Applies: 21 / 5

Synovus is a financial services company committed to the growth and success of our clients, colleagues, and communities.

Banking
1888

Actively Hiring

AI Summary

The Credit Reports Officer role focuses on providing technical expertise in data architecture, reporting services, and business intelligence. The position involves working with large datasets to support business strategies, developing data standards, and reducing data redundancy. The job requires close collaboration with team members and cross-functional partners, as well as participation in data governance initiatives. It is suitable for experienced professionals with a background in data analysis and business intelligence within the financial services industry.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The role requires advanced technical skills and cross-functional collaboration, but the complexity is moderate as it is not a senior architect position. Hence a difficulty of 3.

Salary Analysis

AI Insight The offered salary is not specified in the listing. Based on market data for similar Credit Reports Officer roles in the US, the estimated median salary is $95,000, which is competitive for the position.

Key Skills

Data Architecture Business Intelligence Data Warehousing Data Governance SQL Reporting Data Analysis Project Management Cross-functional Collaboration Risk Management

Cover Letter Sample

Dear Hiring Manager,

I am writing to express my interest in the Credit Reports Officer position at Synovus. With a bachelor's degree in computer science and over 5 years of experience in data architecture and business intelligence, I am confident in my ability to contribute to your team.

In my previous role at a financial services firm, I successfully led the implementation of a data warehouse that improved reporting efficiency by 30%. I have extensive experience with SQL, data modeling, and BI tools like Tableau and Power BI.

I am particularly drawn to this opportunity because of Synovus's commitment to data governance and innovation. I am eager to bring my expertise in data standardization and cross-functional collaboration to support your business objectives.

Thank you for considering my application. I look forward to the possibility of discussing how I can contribute to Synovus's success.

Sincerely, [Your Name]

Possible Interview Questions

Can you describe your experience with data architecture and how you have ensured data consistency across multiple data sources?

In my previous role, I designed a centralized data warehouse that aggregated data from various operational systems. I implemented data standards and a common data dictionary to ensure consistency. This reduced data redundancy by 20% and improved reporting accuracy.

How do you approach gathering requirements from business stakeholders for new BI initiatives?

I start by scheduling meetings with key stakeholders to understand their objectives and pain points. Then I use techniques like user story mapping and prototyping to clarify requirements. I also ensure alignment with the overall business strategy by involving IT architecture teams early on.

What tools and technologies have you used for data governance and how do you ensure compliance?

I have experience with tools like Collibra and Informatica for data governance. I implement data lineage tracking and establish data quality rules. To ensure compliance, I work with risk management teams to align with regulatory guidelines and conduct regular audits.

Describe a challenging data project you led and how you overcame obstacles.

I led a project to migrate legacy reporting systems to a cloud-based BI platform. A challenge was data silos between departments. I organized cross-functional workshops to align data definitions and create a unified data model. This improved data accessibility and reduced report generation time by 40%.

How do you prioritize and manage multiple data requests from different business units?

I use a prioritization framework based on business impact and urgency. I maintain a backlog and communicate with requestors to set expectations. I also leverage automated data pipelines to handle repetitive requests, freeing up time for more complex analyses.

Job Summary

Provides technical expertise and supports activities related to data architecture for reporting services, and design expertise in data warehouses, data marts, and business intelligence enterprise reporting. Works with large and moderately complex data sets to evaluate, recommend, and support the implementation of business strategies. Identifies and compiles data sets using a variety of tools to help predict, improve, and measure the success of key business-to-business outcomes. Develops tools and processes to maintain a common, firm-wide data standard. Implements norms for creation and maintenance of common data dictionaries. Supports and maintains strategies to reduce data redundancy, increasing the consistency, quality, and confidence of data used for decision making. Works closely with team members on the daily execution of deliverables and assists less experienced team members as needed.

Job Duties and Responsibilities

Provides technical expertise and supports activities related to data architecture for reporting services, and design expertise in data warehouses, data marts, and business intelligence enterprise reporting. Identifies ways to increase the use of business intelligence within the firm, designing end-to-end business intelligence solutions that provide insights and information for key decision-makers.
Ensures alignment with Synovus business architecture and strategy. Participates in and supports new business intelligence initiatives related to supported business area. Participates in meetings with managers and subject matter experts to define and gather requirements and overall objectives.
Works cross functionally with varying data owners across the organization to support the implementation of processes and procedures to ensure that governance, stewardship, transparency and control of Synovus data assets is maintained at all times.
Participates in testing of appropriate toolsets for data governance processes. Builds an enterprise data asset map and data dictionary. Works with Engineering to establish gating, data utilization policies, and external agency guidelines.
Executes system testing. Participates in the analysis and reconciliation of data and reporting projects and initiatives delivery. Maintains and reports all relevant product, site and customer metrics and applies findings to develop appropriate goals and projections. Creates documentation on data requests as they are fulfilled to include validation, testing and user acceptance.
Identifies opportunities for Master Data Management to standardize data definitions. Implements accurate and complete metadata. Identifies and exploits opportunities for enhanced Business Intelligence that align with the company’s business architecture and strategy
Serves as a liaison between internal business customers and Information Technology on tactical projects building a close working relationship with all partners. Participates in new business intelligence initiatives related to the supported business area. Participates in meetings with managers and other subject matter experts to define and gather requirements and objectives.
Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
Performs other related duties as required.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Qualifications

Minimum Education:

Bachelor’s degree in computer science, information systems, or a related field or an equivalent combination of education and experience.

Minimum Experience:

Five years of experience in Information technology including collecting business requirements related to usage of data, performing data mapping and conducting data quality assessments and developing, utilizing and writing new automation.

Required Knowledge, Skills, & Abilities:

Understanding of reporting and/or visualization tools (e.g., Tableau, SSRS, SQL Server)
Knowledge of a variety of technologies, data models, and insights across all relevant data sources
Understanding of Governance principles
Understands concepts like data mining, extraction and analysis as it pertains to a specific bank pillar (e.g., Commercial, Retail, Wealth)
Analytical and critical thinking skills
Ability to quickly shift between technology stacks
Ability to mentor and train team members
Strong verbal and written communication skills

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