Customer Sales Manager- Albertsons

Remote from: USA
Salary, yearly, USD: 96,800 - 121,000
Department: Sales
Employment type: Full Time,
Job posted: 22 Jun 2026
Apply before: 22 Jul 2026
Experience level: Midweight
Views / Applies: 17 / 2

We are dedicated to the sustainable health of our people, our planet, and our company.

Food & Beverages
2015

AI Summary

This Customer Sales Manager role at Kraft Heinz involves managing a $45MM revenue portfolio with Albertsons, driving sales execution and category growth. The CSM acts as a liaison between Kraft Heinz and the customer's category management team, leading selling activities, new item authorizations, and promotional strategies. The role requires strong customer management skills, analytical abilities using syndicated data, and cross-functional collaboration. Success in this position demands a customer-first mentality, autonomy within a CBT framework, and polished interpersonal skills. The position offers a competitive salary range of $96,800-$121,000 with performance bonuses.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The role manages a substantial $45MM portfolio with complex category management and cross-functional coordination, requiring proven experience in CPG sales and strong analytical skills.

Salary Analysis

AI Insight The offered salary range of $96,800-$121,000 is competitive for a Customer Sales Manager in the CPG industry, aligning with market medians. The midpoint of ~$109K reflects the role's seniority and revenue responsibility, while the bonus potential adds further incentive.

Key Skills

Customer Management Category Management Sales Strategy Analytical Skills Cross-functional Collaboration Trade Budget Management CPG Sales Market Analysis Relationship Building Negotiation

Cover Letter Sample

Dear Hiring Manager,

I am writing to express my strong interest in the Customer Sales Manager position at Kraft Heinz, focusing on the Albertsons account. With over X years of experience in CPG sales and category management, I have a proven track record of driving revenue growth and building strategic customer partnerships. My expertise in managing multi-million dollar portfolios, achieving new item authorizations, and leveraging syndicated data to inform business plans aligns perfectly with the requirements of this role.

I am particularly drawn to Kraft Heinz's commitment to being an indispensable partner and its focus on superior execution. I have successfully navigated complex sales environments, balancing trade budgets and collaborating cross-functionally to deliver results. My customer-first mentality and ability to influence through strong analytical and interpersonal skills have consistently exceeded objectives.

I am eager to bring my experience in managing key accounts and driving category growth to the Albertsons team. Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to Kraft Heinz's success.

Sincerely,
[Your Name]

Possible Interview Questions

Describe a time you managed a large trade budget and how you allocated it to maximize ROI.

At my previous company, I managed a $2M trade budget for a national retailer. I analyzed past promotion performance and used syndicated data to identify high-ROI tactics. I allocated 60% to feature and display, 20% to temporary price reductions, and 20% to new item support, resulting in a 15% increase in category sales while staying within budget.

How do you approach building a strategic business plan for a key account like Albertsons?

I start by understanding the customer's goals and market trends using IRI/SPINS data. Then I analyze category performance, identify growth opportunities, and develop a joint business plan with clear objectives for distribution, shelving, and promotion. I collaborate with cross-functional teams to ensure execution and regularly review progress to adjust tactics.

Give an example of how you influenced a customer to adopt a new category strategy.

I presented a data-driven analysis showing that expanding the premium product line could increase category margins by 10%. Using visual presentations and category benchmarks, I convinced the buyer to authorize three new SKUs and allocate additional shelf space, leading to a 12% sales lift in six months.

How do you handle a situation where a customer's promotional plan conflicts with Kraft Heinz pricing strategy?

I would first understand the customer's objectives and then present alternatives that align with our pricing guidelines, such as shifting funding to different tactics or timing. I focus on finding a win-win solution, using data to show the long-term value of our strategy, and escalate if needed to ensure brand consistency.

What methods do you use to stay organized and prioritize tasks when managing multiple categories and customer demands?

I use a combination of CRM tools and weekly planning. I prioritize tasks based on revenue impact and deadlines, and I set aside dedicated time for proactive analysis and strategic thinking. Regular communication with cross-functional teams ensures alignment and helps me adjust priorities as needed.

Job Description

Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!

This Customer Sales Manager (CSM) position perfectly embodies that ambition, as you will own & be responsible for selling and executing across various categories accounting for $45MM in revenue with Albertsons as a vital member of the team. The CSM serves as the liaison between Kraft Heinz and the Customer’s category management team, leading all selling activities & driving efforts tied to improving our gross margin & market share. The CSM aims to deliver revenue and share objectives, pursue business strategies to of growth, provide category management expertise, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.

Essential Functions & Responsibilities

Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth
Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving
Achieve promotional revenue objectives by tactic, price point, Drive Period & Selling Event while effectively implementing Kraft Heinz pricing strategies for owned categories
Work cross functionally to effectively manage execution of all assigned category objectives
Maintain files and business documentation to thoroughly detail business transactions

Expected Experience & Required Skills

Proven & tested experience in customer management, account management, and/or retail sales management for a CPG company
Tested ability to own business process and Category management through a complex Sales position where you owned a desk of at least $10MM of business
Proven ability to manage and balance a large trade budget
Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives
Trusted to work autonomously within a CBT framework to plan, organize and set/achieve priorities
Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively
Tested proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Spark, etc
Clear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives.
Willing to travel 10-20% out of the area as needed

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

$96,800.00 – $121,000.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social – Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Employee’s Home – National

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [email protected] for assistance.

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