About this role.
This is a senior Lead UX Designer role within NEC Digital Studio, focused on the health division. The position involves defining and driving the user experience strategy across a portfolio of digital healthcare products, including screening and real-world evidence solutions. The role is both strategic and hands-on, requiring the candidate to own the evolution of the NEC Health design system, mentor product teams, and champion design excellence. The designer will work closely with clinicians, customers, and engineering teams to improve patient outcomes and support value-based healthcare. Experience with healthcare, GDS standards, and accessibility (WCAG) is desirable, along with proficiency in Figma and AI design tools.
Role DNA
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Job Complexity
5/5Pace & Pressure
4/5Autonomy Level
5/5Communication Load
5/5Salary analysis
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Core skills
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Cover letter sample
Dear Hiring Manager,
I am excited to apply for the Lead UX Designer position at NEC Digital Studio. With over 10 years of experience designing complex digital products, including significant work in healthcare and clinical settings, I have developed a deep understanding of how to create intuitive, accessible, and impactful user experiences. My leadership experience includes building and governing design systems, mentoring cross-functional teams, and driving user-centered design strategies that improve patient outcomes.
I am particularly drawn to NEC's mission of making a difference in the world and your focus on value-based healthcare. My expertise in Figma, AI-driven design tools, and WCAG compliance aligns perfectly with your requirements. I welcome the opportunity to bring my strategic and hands-on approach to your team and contribute to the evolution of NEC Health's digital experience. Thank you for your consideration.
Sincerely, [Your Name]
Sample interview questions
I have led UX for a suite of clinical applications where I prioritized consistency and safety. For example, I established a governance framework for the design system, ensuring all products adhered to accessibility standards and clinical workflows. I collaborated with clinicians and regulators to ensure compliance while maintaining usability. This strategic approach reduced onboarding time and improved user satisfaction significantly.
I would start by conducting a comprehensive audit of all products to identify common patterns and pain points. Then, I would engage stakeholders to define a shared design vision and create a phased roadmap for migrating to a unified design system. I would prioritize high-impact components and collaborate with product and engineering teams to ensure buy-in and incremental adoption, minimizing disruption to users.
In one project, executive stakeholders wanted to prioritize feature speed over usability, while clinical staff demanded safer workflows. I organized a co-design workshop where I presented user research data, including usability test recordings showing critical errors. By demonstrating the business cost of those errors, I convinced the executives to invest in a design-led approach. The outcome improved both patient safety and efficiency, and the stakeholders became design advocates.
I actively follow design communities and experiment with new tools in side projects. In my last role, I used Figma's AI features to rapidly generate design variations and automate repetitive tasks like creating responsive layouts. This allowed me to explore more concepts in less time, and I also integrated AI-powered user testing tools to gather feedback earlier in the design process. I always ensure AI outputs are critically reviewed to maintain quality and accessibility.
In healthcare, users often have varied physical and cognitive abilities, so accessibility is critical. I design for keyboard navigation, sufficient color contrast, and clear error messaging. I use WCAG 2.2 guidelines as a baseline and conduct automated scans plus manual testing with assistive technologies. I also involve users with disabilities in testing sessions. For instance, I redesigned a patient portal to support screen readers and reduced input errors by 30%.
Company Description
Come join us and make a difference in the world!
Discover more at www.necsws.com
NO AGENCIES PLEASE
Job Description
NEC Digital Studio is looking for a passionate and experienced design leader to help shape the future of digital healthcare.
Reporting functionally to the Head of Product within NEC Health, you’ll define and drive the user experience strategy across our portfolio of screening, real-world evidence, registries and pathway management solutions. You’ll own the evolution of the NEC Health design system, creating a consistent, intuitive and accessible experience across our products and services.
This is both a strategic and hands-on role, combining UX leadership, design delivery, and coaching the wider product team best practice design principles. You’ll work closely with customers, clinicians, product and engineering teams to improve patient outcomes, support value-based healthcare, and championing a culture of exceptional design as well a the use of latest technologies.
As part of NEC Digital Studio’s UX/UI Community of Practice, you’ll also contribute to and benefit from a wider network of design expertise across NEC.
Key Responsibilities
Design Leadership & Portfolio Ownership
- Define and own the UX vision for the NEC Health portfolio.
- Lead the development and governance of a unified NEC Health Design System.
- Drive consistency in user experience, interaction patterns, accessibility standards and visual language across all Health products and services.
- Partner with Product Managers, Product Owners and Engineering teams to embed design excellence throughout the product lifecycle.
- Experience working within multidisciplinary delivery teams.
- Shape a seamless NEC Health Suite experience, enabling users to move effortlessly between products and services.
- Lead design activities on strategic programmes and high-priority initiatives.
- Produce and oversee user flows, wireframes, prototypes and interaction models where required.
- Facilitate workshops, discovery activities and co-design sessions with customers and users.
Coaching & Capability Development
- Mentor Product Managers, Product Owners and wider stakeholders in user-centred design and design thinking.
- Increase design maturity across the Health division.
- Promote best practices in accessibility, usability testing and evidence-based design.
- Help teams embed customer-centric thinking into product development.
Stakeholder & Customer Engagement
- Build trusted relationships with healthcare organisations, NHS stakeholders, clinicians and customers.
- Present and defend design decisions to senior stakeholders and executive audiences.
- Translate complex healthcare workflows into intuitive, effective digital experiences.
- Act as a trusted advisor on user experience and design strategy.
- Demonstrable experience working with complex stakeholder groups, navigating ambiguity and competing priorities.
Design Culture & Advocacy
- Champion a culture of simplicity, empathy, accessibility and quality.
- Promote innovative approaches grounded in user needs, evidence and measurable outcomes.
- Drive adoption of design standards, reusable patterns and best practices across the organisation.
- Help establish NEC Health as a recognised leader in healthcare user experience and digital product design.
Technology
- A clear active interest in the latest technology and tooling for software design and beyond.
- Demonstrable Experience with Figma
- Experience using Figma Make and/or other AI design tools
Qualifications
- Demonstrable Experience working as a UX Designer
- Experience with Leadership
- Experience within Health would be desirable
- Experience working to GDS standards
- Previous experience working with Multidisciplinary Project Teams
- Stakeholder Management
- Experience of Accessibility and WCAG Standards
Additional Information
We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
- 25 days paid holiday with the option to buy/sell (FTE)
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
- A selection of flexible benefits to suit your individual needs
- All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.
OTHER INFORMATION
- Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
- All offers are subject to satisfactory vetting, references and occupational health checks.
- Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
Who We Are:
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.
Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.
We work with governments, hospitals, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.
We’d love your help. And we’ll support you all the way.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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